Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
3,014
4 Stars
497
3 Stars
159
2 Stars
192
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
Where have you been my whole life?
on January 18, 2024
Posted by: Jackie
from McDade, TX
[This review was collected as part of a promotion.] How I never knew about Nespresso baffles me!! Recently purchased a Vertuo Pop Plus and my world is a little brighter!!! I'm a big coffee drinker and this really stepped up my game!! So happy with my purchase!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and maintain
on January 22, 2024
Posted by: Evonne
[This review was collected as part of a promotion.] Much better than traditional coffee machine. Morning has been easier with it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great size and tasty coffee!
on January 22, 2024
Posted by: kegan
from Denver, CO
[This review was collected as part of a promotion.] I am very happy with this machine. It performs just as well, if not better than the bigger and pricier machines. I love how compact it is as it takes up way less counter space than my previous nespresso machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good for big cups
on January 23, 2024
Posted by: andrgpet
from Bellevue, WA
[This review was collected as part of a promotion.] Bought the machine a month ago, works great so far. Conceptually, it's great for bigger cups of coffee; the Original line is better for espresso shots (specifically, produces better crema)
Written by a customer while visiting Nespresso USA
Customer Rating
2
Defective Machine
on January 24, 2024
Posted by: Diane0925
from Bakersfield, CA
[This review was collected as part of a promotion.] I bought Vertuo pop and it’s leaking. Sadly I will have to return. I’ve heard great things and I love their coffee but I will probably exchange machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Enjoy it. However it is loud.
on January 28, 2024
Posted by: Mich
from Al
[This review was collected as part of a promotion.] I’m have enjoyed this machine. But it is louder than I expected.
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, January 29, 2024
Thank you for your review. We're delighted to hear that you've been enjoying your new Vertuo Pop Plus, as well as our many delicious Nespresso coffees. We have noted your feedback regarding the noise made by your machine, and forwarded it on to the appropriate teams here for review. To reduce noise, we recommend running a weekly rinse cycle as well as descaling every 300 capsules or three months. Enjoy.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Coffee Maker
on February 10, 2024
Posted by: Empty
from New York, NY
[This review was collected as part of a promotion.] I bought this 2 week ago, the collor is very beautiful and theres alots of flavor i can chose. Now when I wake up every morning, i'm trying different flavor.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact size, same great taste
on February 25, 2024
Posted by: CD
from San Diego, CA
[This review was collected as part of a promotion.] I bought the Vertuo pop for my office, I have a full size Vertuo at home. In the afternoons having the Vertuo pop in my office makes it convenient to have a great cup of coffee after lunch. The machine saves desk space and stull.remains aesthetically pleasing.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA