Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
3,014
4 Stars
497
3 Stars
159
2 Stars
192
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
3
Warm drinks, even when heating up creamer
on January 2, 2024
Posted by: Bubblyblue
from Nj
[This review was collected as part of a promotion.] Bought this a month ago as a holiday present for myself, love that it’s small and can make coffee or espresso. Don’t enjoy that it makes warm drinks. Would prefer hot drinks. Good for iced drinks though
I would recommend this to a friend!
Response from Nespresso USABy Katy R., January 3, 2024
Thank you for your review, Stephanie. This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best suited to that blend. Quality is especially important to us, so the coffee brews to its ideal temperature without burning. Please bear in mind that added cold milk can decrease the temperature of the drink. The Aeroccino warms the milk however are designed to not exceed a certain heat level to avoid scorching. Machine experts are available 24 hours a day, 7 days a week at 800-562-1465, and we look forward to hearing from you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome little machine
on January 2, 2024
Posted by: Lennie
from Philly, PA
[This review was collected as part of a promotion.] This is my first fancy coffee machine and it is so great!! I love it! It is quick and easy and I love that it comes with a sample box of different pods!! It’s as simple as pop in your pod, push a button, and that’s it!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Christmas gift
on January 2, 2024
Posted by: CB
from Littleton, Colorado
[This review was collected as part of a promotion.] Bought this for my husband for Christmas who enjoys his coffee in the morning. He is impressed with the quality of the coffee and the variety of flavors. We also purchased the frother which is a must have. A great gift idea for any occasion for your coffee drinker.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee maker I’ve had in years!
on January 3, 2024
Posted by: Miki
from York, PA
[This review was collected as part of a promotion.] I recently purchased the Vertuo Pop Plus and I have been using every single day since it arrived! It takes no time for a cup of coffee to be made and it is so easy to create specialty drinks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Been thinking abt getting a coffee maker . . .
on January 3, 2024
Posted by: sande663
from Newport Beach, CA
[This review was collected as part of a promotion.] . . . for awhile. I need a small one. I looked at several brands then finally made the plunge with a Vertuo Pop Plus (in mint). There are several very satisfied Nespresso owners in my family. The quality, size and the fact that the pods can be recycled is also important to me. I'm lucky enough to have a Nespresso store near me. The sales person was knowledgeable and answered all my questions. This seems like a very well thought out and designed product. No more instant coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best tasting coffee
on January 6, 2024
Posted by: Bugsy
from Brooklyn New York
[This review was collected as part of a promotion.] I’ve owned almost every machine out there. My Nespresso makes the most delicious cup of coffee. Their hazelnut pods are addictive!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
So Easy & Better than the Cafe!
on January 6, 2024
Posted by: JessicaJuice
from Fingerlakes, New York
[This review was collected as part of a promotion.] My husband and I have wanted a nespresso machine for a few years now and this year we shared it as a Christmas gift with each other 🥰 we love all the different coffees, we love the frother. I only wish the machine could dispense hot water and maybe that it wasn’t so loud. Other than that, so glad we purchased!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Worth Waking Up Early In The Morning
on January 6, 2024
Posted by: Lee58
from Seal Beach CA
[This review was collected as part of a promotion.] I’m not a morning person, but now I can’t wait for my Nespresso cup of coffee in the morning. It’s better than Starbucks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA