Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
3
Vertuo next
on May 17, 2023
Posted by: Jvnelvmber
from Los Angeles
I bought this machine over a year ago, it only works when it wants to. It’s a good machine when it wants to be, brews amazing coffee.. but Bought it thinking it’d save me time on my way to work but would get stuck at home trying to make it work to take a coffee to go! I’ve wasted so many pods sadly from it not working properly. I had descaled it and cleaned it when needed and still acts up. I had support on the phone helping me trying to find the problem wrong with it but wasn’t very helpful, just had me clean it which I do.. so I just Finally just bought a different machine hopefully it doesn’t do the same thing.
I would recommend this to a friend!
Response from Nespresso USABy Chloe H., Customer Service , May 19, 2023
We are disappointed to learn that your Vertuo Next machine has not met your expectations. We offer comprehensive troubleshooting support at our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect for intended use
on May 18, 2023
Posted by: ross3x
from Louisiana, USA
[This review was collected as part of a promotion.] After being a long time user of the Vertuo Next, I've been pleased with this model as well. Seeing the color is what sold me on an otherwise impulse buy...I love seeing so many options available. This machine fits perfectly in the small space it's being used in and is a welcome addition!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the Decaf Espresso
on May 19, 2023
Posted by: Debbie
from Black Hawk, CO
[This review was collected as part of a promotion.] I received a sample set with the purchase of my new pop machine. I immediately tried the decaf and I loved it so I ordered a couple of sleeves of it. Thank you so much for having a decaffeinated espresso choice. I would love to have a decaffeinated double espresso choice if you ever decide to come out with something new, my double espresso favorites are both chiaro and scuro. I usually have the scuro first in the morning a good kick to wake me up. Great flavor not bitter just a perfect double shot.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small but mighty!
on May 22, 2023
Posted by: Sonya
from Virginia
[This review was collected as part of a promotion.] I’ve been eyeing a Nespresso machine for a while and am glad I decided to give this one a try! It’s easy to use and because it’s smaller, it does not take up a ton of space on my countertop! I love the quality of the coffee also and have been using it daily with no issues. Would definitely recommend this to others as it makes a great cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Trouble Free Little Machine
on May 23, 2023
Posted by: gshubb
from Los Angeles
[This review was collected as part of a promotion.] I really like how it gets a nice head of foam at the top. I wish the temperature was adjustable to make it a little hotter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Highly functional
on May 24, 2023
Posted by: Tyler
from Cincinnati, OH
[This review was collected as part of a promotion.] Works great so far, love the color and the size! Easy to use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on May 24, 2023
Posted by: T
from Phoenix
[This review was collected as part of a promotion.] We bought our Nespresso Vertuo Pop after our trip to Spain where they were everywhere. It works wonderfully and all the coffee pods are delicious!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple to use
on May 27, 2023
Posted by: Gma
from Chandler Arizona
[This review was collected as part of a promotion.] Great Mother’s Day gift from my daughter! Thank you.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA