Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
So Good
on October 4, 2022
Posted by: Aisha
from CT
[This review was collected as part of a promotion.] This machine makes the coffee so good. It froths it and everything. I just bought new expresso pods in different flavors. I’m super excited to try it. As for the machine itself. It’s very pretty with the rose gold tones. But it is very basic. It doesn’t have a timer or cup size option. And it is a little loud. It has a small water capacity, so I have to fill it everyday. Other than that it works great.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Noisy, Does not have a built-in milk frother, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing cup of coffee
on October 4, 2022
Posted by: MyThreeSons
from Wes
[This review was collected as part of a promotion.] Wow, I wasn't sure what to expect of this Vertuo coffee machine, but I am absolutely blown away at the cup of coffee this brews. I cannot even compare it to my traditional or other single serve unit I own. I would not hesitate to pick one of these up for an amazing cup!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Good But...
on October 4, 2022
Posted by: CookieGirl
from OR
[This review was collected as part of a promotion.] I've had this for a couple of weeks and so far I see some pros as well as cons. It's really nice to be able to quickly and easily make my coffee in the morning--the pods are really convenient and the flavors/quality are excellent--and it's simple enough to brew a variety of sizes based on preference. It's also a relatively small machine so it's great that it doesn't take up a lot of counter space and besides that it just LOOKS sleek. Admittedly, the esthetic of it is quite chic (and it comes in different colors). A couple of things to note, though: the pods are a bit pricey to repurchase. Granted, they can be bought from different retailers but it will ultimately cost more than a basic coffeemaker, of course. Another thing that I've noticed is that the machine leaks slightly and this is inconsistent but a bit annoying to clean up. Overall I LIKE this particular model but I'm not 100% in love with it and while so far I'm enjoying using it there are those couple of things that I would change if given the option.
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Coffee Maker
on October 8, 2022
Posted by: ranad87
from cartersville, ga
[This review was collected as part of a promotion.] This coffee maker is one of my favorites because it's the best. The coffee machine has a stunning rose gold finish. At first, I was unable to comprehend how the machinery worked. The moment I figured it out, I was an automatic coffee maker. The machine has several sized pods that can accommodate different mug sizes. They all have amazing palate diversity. I enjoy the ability to change the cup holder to fit the specific pod you are using. Cleanup is straightforward because the coffee maker's side holds the used pods after use. I like how it takes care of everything while making sure the coffee is at the right pressure, temperature, and other factors. The equipment operates quietly and does
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Like having a cafe at home!
on October 8, 2022
Posted by: ohosford
from Oklahoma
[This review was collected as part of a promotion.] This machine is amazing! The capsules know how just much to brew (occasionally it hasn't brewed enough of a cup for me, so I just press the button again to add more with the same capsule) . It really is like having a cafe right at home as the machine whips and blends the cup perfectly, giving you a nice layer of foam. There is a handy bin that collects the old capsules when you load a new one. Just pull it out and dump when ready to throw away or recycle. The water reservoir is easy to pull off and fill and snaps easily back into place. Most of all is the amazing taste is right on every time I brew! There is also an app for your phone to tell you the status of the Vertuo machine and can troubleshoot issues (so far the only I had was reminding me to lock the lid properly) if need be. It's a great machine with a slim footprint and fits great in my small kitchen. Totally recommend!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not make enough coffee in a cup
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso Vertuo Next!
on October 9, 2022
Posted by: Nycole302
from Newark, DE
[This review was collected as part of a promotion.] I’m loving my new Nespresso - Vertuo Next Premium machine. It makes best espressos, and lattes. Iit’s rather simple to use. I find my pod of choice (there’s plenty of nespresso pods to fancy your taste). I pop the pod in my machine. I lock the lever in place. I make sure the water is full in the reservoir and I hit the button to make my desired cup of coffee, espresso or latte. It’s really that simple! Cleanup is also easy. The best thing about my Nespresso - Vertuo Next Premium is that it doesn’t take up much space on m my counter. It’s super sleek and such an elegant looking machine. Overall, I’d definitely recommend if you’re in the market for a high end machine that can fulfill those Starbuck’s morning runs!
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Who needs Starbucks?
on October 10, 2022
Posted by: Lovelylibra
from Chicago,IL
[This review was collected as part of a promotion.] I am a huge coffee snob, I drink at least four cups a day. No not creamer with coffee. More like coffee with a little bit of cream. This machine is amazing. Follow the directions an you will be your own barista in no time. I LOVE that it comes with a milk frother so you can make your own foam. It is a little loud but i dont mind.
Pros: Convenient, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Not enough variety of coffee available, Water tank is too small
Written by a customer while visiting Nespresso USA
Customer Rating
3
Makes a lovely cup of espresso
on October 11, 2022
Posted by: Trev
from Missouri
[This review was collected as part of a promotion.] If you're on the go and don't have time to tinker with making a nice cup of coffee or espresso - this machine is a winner. Pop in the capsule, press the top button and watch it go to work. It is a bit loud, but most espresso machines are when building up pressure - this one just spins the capsule instead of the traditional methods. It creates a lovely crema on your cup and does a very good job. Now, let's go over the good, the bad, and the ugly.
The good: Makes a great cup of coffee or espresso. It's quick and easy and only takes one button and making sure your container is below the spout. When you open to put a new capsule in the old one drops into a disposal bin (that is also easy to remove and empty) and accepts the new capsule. Upon startup it does have wifi capability. This may seem like a bad/ugly but it isn't because the only purpose of this is to ensure that you have registered your product and get support if and when you need it. As far as I can tell it does not need to be connected to operate. Its a decent size but small enough to fit anywhere on the counter and looks great as well!
The bad: Proprietary capsules. Each capsule has a barcode the machine scans to create the designed cup of coffee/espresso. This barcode gives all the information - amount of water, pressure, type of coffee/espresso - to the machine to create a cup. If you have your own coffee, or want a specific roast to be different (e.g. want a double shot of espresso instead of just a single shot) you are out of luck. With the capsule they are saying that you better be happy with what the machine makes because there is no alternative.
The ugly: The capsules. I am not a fan of these at all. They are made of thin aluminum and will dent with a slight drop. While that isn't a big deal the big deal is you have no idea what you're going to get until you make your cup of espresso/coffee. Obviously the capsule size indicates what cup/shot you are going to get but as far as flavor goes - you're completely blind until you try it. You do not get to use your own coffee either, as said before. Sure, there are sample packs, but if you have a favorite coffee you'll never be able to make it with this machine unless it is a Nespresso capsule. Another ugly point is that these machines are super prone to errors and malfunctions. This will also ultimately waste money because of the design of the machine when you insert a capsule the machine punctures and functionally "uses" the capsule. In this case, if your machine errors and you open it back up to fix the error - it dumps the capsule in the waste bin without actually using it and making coffee. While I have not experienced any errors I also have not been using this machine for 6+ months, so I have no idea on the longevity of the machine.
Because of the ugly factors here, I am unable to recommend this machine to someone. The only people that I may be able to recommend it to are those who already have a Nespresso capsule they know they like as well as don't know how to properly use a manual espresso machine or are looking into a automatic machine.
The good: Makes a great cup of coffee or espresso. It's quick and easy and only takes one button and making sure your container is below the spout. When you open to put a new capsule in the old one drops into a disposal bin (that is also easy to remove and empty) and accepts the new capsule. Upon startup it does have wifi capability. This may seem like a bad/ugly but it isn't because the only purpose of this is to ensure that you have registered your product and get support if and when you need it. As far as I can tell it does not need to be connected to operate. Its a decent size but small enough to fit anywhere on the counter and looks great as well!
The bad: Proprietary capsules. Each capsule has a barcode the machine scans to create the designed cup of coffee/espresso. This barcode gives all the information - amount of water, pressure, type of coffee/espresso - to the machine to create a cup. If you have your own coffee, or want a specific roast to be different (e.g. want a double shot of espresso instead of just a single shot) you are out of luck. With the capsule they are saying that you better be happy with what the machine makes because there is no alternative.
The ugly: The capsules. I am not a fan of these at all. They are made of thin aluminum and will dent with a slight drop. While that isn't a big deal the big deal is you have no idea what you're going to get until you make your cup of espresso/coffee. Obviously the capsule size indicates what cup/shot you are going to get but as far as flavor goes - you're completely blind until you try it. You do not get to use your own coffee either, as said before. Sure, there are sample packs, but if you have a favorite coffee you'll never be able to make it with this machine unless it is a Nespresso capsule. Another ugly point is that these machines are super prone to errors and malfunctions. This will also ultimately waste money because of the design of the machine when you insert a capsule the machine punctures and functionally "uses" the capsule. In this case, if your machine errors and you open it back up to fix the error - it dumps the capsule in the waste bin without actually using it and making coffee. While I have not experienced any errors I also have not been using this machine for 6+ months, so I have no idea on the longevity of the machine.
Because of the ugly factors here, I am unable to recommend this machine to someone. The only people that I may be able to recommend it to are those who already have a Nespresso capsule they know they like as well as don't know how to properly use a manual espresso machine or are looking into a automatic machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available, Not enough variety of espressos available, Too Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA