Customer reviews from Samsung US
Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Average customer rating
4.5
(1,796 Reviews)
Rating breakdown 1,796 reviews
5 Stars
1,249
4 Stars
379
3 Stars
73
2 Stars
33
1 Star
62
92%of customers recommend this product.
(
1,601 out of
1,736)
Customer Reviews for Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Customer Rating
5
Slick phone beautiful screen
on July 3, 2022
Posted by: Robert
from Montague, Michigan
Expertise:Expert
I've had this phone for a little while and it's been great so far. Hopefully after I inevitably drop it several times the screen survives but definitely a top notch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Love hate
on July 4, 2022
Posted by: Markco50
from Clearwater Fl
Expertise:Intermediate
I just got my replacement flip3. I have had it since September 21. The screen protector they have on there was coming apart. The battery was lasting 12 hours only. The battery sucks. If it had a better battery I would like better. The screen protector I hadn't heard about that.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce , July 20, 2022
Hi Markco,
Thank you for taking the time to review the Samsung Galaxy Z Flip3 5G. I’m attaching a couple links that should aide you with the battery life. If you need any further assistance, please feel free to reach out to Samsung Support also linked below. –Bethany
https://www.samsung.com/us/support/galaxy-battery/optimization/
Get the most out of your Galaxy phone's battery (samsung.com)
Support Home | Official Samsung Support US
Thank you for taking the time to review the Samsung Galaxy Z Flip3 5G. I’m attaching a couple links that should aide you with the battery life. If you need any further assistance, please feel free to reach out to Samsung Support also linked below. –Bethany
https://www.samsung.com/us/support/galaxy-battery/optimization/
Get the most out of your Galaxy phone's battery (samsung.com)
Support Home | Official Samsung Support US
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 6, 2022
Posted by: MellowCandy
from San Jose, CA
Expertise:Intermediate
Yes, this phone is kind of gimmicky... but that's why I choose and like it. I love that it folds away small, and it'll easy to use. I have had NONE of the issues other raters for this phone have mentioned. I am very careful with it; I have a case and a wriststrap attached to my phone and carry it like that, or in my purse. I make sure it's NEVER in my pocket, and I Never sit on it. I always get compliments on it or weird looks of shock when I put it away haha. Freaks people out af first, and it's hilarious! Over time (I've had this phone for at least 6months now) the "crease" in the middle had become Very Slightly more pronounced, but honestly not noticeable when the screen is on.
My one wish for this phone, is that I could record videos/take pictures when the phone is closed. In combination with my Samsung watch would be even better.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z flip3 is an Awesome phone!
on July 6, 2022
Posted by: AnotherGeorge
from Columbus, Georgia
Expertise:Intermediate
[This review was collected as part of a promotion.] I love that this phone folds because when it does, it protects it from being smashed, cracked, or even rained on. Since I've had it, I've dropped it a few times but nothing matters cause the main screen is safe! I spent way to much money on replacement screens for expensive phones, but not anymore. :) thanks Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not reliable
on July 11, 2022
Posted by: Rodolfo
from Nashville, TN
Expertise:Intermediate
I bought this 9 months ago, I need to change it now...
The screen fails a lot, when you open the phone does not always turn on, you have to try several times, the microphone stopped working after a couple of months, it is intermittent, so I use the speaker call when the mic is not working.
Performance is ok, camera could be better, but I would never buy this again.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
1
Response from Samsung USBy Bethany, Social Commerce , July 25, 2022
Hi Rodolfo,
Thank you for taking the time to review of the Samsung GalaxyZ Flip3 5G. All critiques are appreciated as it ensures we remain innovative and improve our designs and functionality. It sounds like your device should still be under warranty so I’m attaching a link below. If you need any further support please reach out to Samsung Support, also attached below. Thank you for being a valued Samsung customer. –Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for taking the time to review of the Samsung GalaxyZ Flip3 5G. All critiques are appreciated as it ensures we remain innovative and improve our designs and functionality. It sounds like your device should still be under warranty so I’m attaching a link below. If you need any further support please reach out to Samsung Support, also attached below. Thank you for being a valued Samsung customer. –Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Broke in less than a year
on July 11, 2022
Posted by: redcurrant
from Chicago, IL
After less than a year of normal daily usage, the screen has a deep crease, cracked, and bubbling up.
After a few months, the mini display screen stopped showing incoming call notifications when the phone was closed. It is not compatible with certain apps, as a result, my Instagram will no longer work on this phone. Or when I post to TikTok or Snapchat the videos come out horribly grainy
On top of that, none of the nearby service locations have any parts to fix the screen as more people are coming to fix their phones than Samsung is sending out parts. But even if I waited who knows how many months, probably until my warranty expires, and got the screen fixed the software issues would still persist.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy Bethany, Social Commerce , July 26, 2022
Hi Redcurrant,
Thank you for your assessment of the Galaxy Z Flip3 5G. We appreciate all feedback as it helps us innovate and improve the designs and functionality of our products. I’ve attached a link to Samsung Repair Services. Often times they’re able to accommodate walk-in or at-home services for your convenience.
Also below is the link to Samsung Support, please feel free to reach out to them for assistance regarding the software. Thank you for being a valued customer. –Bethany
Samsung Repair | Cracked Screen Repair | uBreakiFix
smsng.us/Samsung-Support
Thank you for your assessment of the Galaxy Z Flip3 5G. We appreciate all feedback as it helps us innovate and improve the designs and functionality of our products. I’ve attached a link to Samsung Repair Services. Often times they’re able to accommodate walk-in or at-home services for your convenience.
Also below is the link to Samsung Support, please feel free to reach out to them for assistance regarding the software. Thank you for being a valued customer. –Bethany
Samsung Repair | Cracked Screen Repair | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Love ❤️ it !!
on July 11, 2022
Posted by: Loveenergy
from New jersey,nj
Expertise:Intermediate
I bought this in December 2021, never had a problem, drop my phone 4 times and wash after use to play baby music for patient. I'm so happy with this phone
It fits perfectly on my scrubs's pocket.
It fits perfectly on my scrubs's pocket.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the flip phone, how I miss you 2005
on July 11, 2022
Posted by: ElvisAnn
from Minneapolis, MN
Expertise:Intermediate
I love the phone, I love how compact it it, love the little front screen. Only reason I gave it a 4 instead is the battery life isn't great, and the camera also isn't great. My S20FE camera was much better. But since I don't take all that many photos and I don't need them to look professional, it's worth the trade off.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US