Customer reviews from Samsung US
Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Average customer rating
4.5
(1,796 Reviews)
Rating breakdown 1,796 reviews
5 Stars
1,249
4 Stars
379
3 Stars
73
2 Stars
33
1 Star
62
92%of customers recommend this product.
(
1,601 out of
1,736)
Customer Reviews for Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Customer Rating
5
Fantastic
on June 29, 2022
Posted by: Luv2Shop
[This review was collected as part of a promotion.] I was excited about this phone when I first saw it. Upon purchasing it I was even more excited to use it. It exceeded my expectations. I love the fact that it's a flip phone which makes it so compact. When I open it when I'm out someone always say nice phone and asks me how do I like it, and I respond I love it. I've been a samsung girl for many years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving this Z flip 3
on June 29, 2022
Posted by: Peter pan
from Los Angeles
Expertise:Expert
[This review was collected as part of a promotion.] I bought this when they released last year 2021.I Love this Z flip 3 5G . It fits in all of my pockets of my pants when floded in half. The picture if quality is awesome and provied me vivid colors. Also it comes with screem prtector originally from Samsung. This decice improved more than original Z flip.At first I was thinking to buy Motorola Razr..now I am very satisfied with Samsung Z flip 3 . Because it is more reliable and better specs than Motorola Razr Thans to Samsung, I enjoy this flip phone now ^^
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2022
Posted by: Camarogurl
from Granbury texas
Expertise:Intermediate
[This review was collected as part of a promotion.] So glad I decided to get the z flip3 instead of the s22. I love that when it's folded it fits in my smaller pockets without constantly falling out. The front view screen is super handy and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Great Idea
on June 29, 2022
Posted by: The50sFan
from Brooklyn, NY
Expertise:Expert
[This review was collected as part of a promotion.] I had the first Motorola flip phone and found it to be very convenient to carry. So, when the Z-Flip came out, I bought it immediately. I believed that this product would be worthwhile since I have been a Samsung fan for many years. The only negative is the screen protector which needed replacement after 6 months.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the folding ability is so useful use it all day
on June 29, 2022
Posted by: Osiris
from Camdenton Missouri
Expertise:Expert
[This review was collected as part of a promotion.] I delivery groceries for a living and the folding is used constantly. Use it in the shopping cart to prop up and makes my job so much easier. Fold it an put in my pocket..... screens protected and when I get home and listen to music wich I do all day but when I get home sets on my table and i never have to lean forward to see the song and buttons flat down below screen it's my favorite phone ever. Don't wanna change it ever.....
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! Surprisingly durable
on June 30, 2022
Posted by: LynnG90
from Galax VA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this since September, 2021 and I'm pleased with it. The camera is awesome, especially being zbke to split the screen for selfies! You can even use the cover screen to take pictures or videos, which is a very cool feature.
I am terribly clumsy and having no protective case or covering, have dropped the phone on pavement, hardwood floors, and gym floors, and the phone is still in excellent condition! No cracks or dents! And the magnetic casing is another cool addition!
I am terribly clumsy and having no protective case or covering, have dropped the phone on pavement, hardwood floors, and gym floors, and the phone is still in excellent condition! No cracks or dents! And the magnetic casing is another cool addition!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
nothin great but it fits in your pocket
on June 30, 2022
Posted by: MLopez
from Galveston tx
Expertise:Expert
[This review was collected as part of a promotion.] I have had my phone since Feb 2022 it doesn't hold its charge it dies really fast and when you play music from an app it drop it the picture quality really really sucks next time ill wait till i see the reviews for the new phones before jumping into buying one.
No, I would not recommend this to a friend.
Performance
1
Design
2
Value
1
Response from Samsung USBy Michael Mynxx, Social Commerce, July 12, 2022
Hi MLopez, thank you for your feedback on your Samsung Galaxy Z Flip3 5G. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. It looks like your device may still be under warranty for your battery, we recommend reaching out to our Samsung Care+ team and they can help troubleshoot your device and see if it need service. We have also provided some links that might be of use to you as well. Thank you again for being a Samsung Customer and we hope that we can help you get your device’s battery back to normal.
Battery Life and Performance Optimization:
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Apps are draining battery on Galaxy phone or tablet:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Care+:
https://www.samsung.com/us/support/samsung-care-plus/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Battery Life and Performance Optimization:
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Apps are draining battery on Galaxy phone or tablet:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Care+:
https://www.samsung.com/us/support/samsung-care-plus/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Written by a customer while visiting Samsung US
Customer Rating
2
It’s just okay
on July 1, 2022
Posted by: MRDissatisfied
from NJ
Expertise:Expert
It is very basic the only real cool thing is that it folds and that gets old really quick when it doesn’t have any other bells and whistles that make using it worth while. It’s kind of like a home phone something I barely use.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Bethany, Social Commerce, July 22, 2022
Hello. Thank you for giving your assessment of the Samsung Galaxy Z Flip3. We’re pleased you like it’s folded compact design. I’m attaching a link to the Samsung Galaxy Z Flip3 user manual and also articles such as how to use Flex mode and how to use the cover screen. The Samsung Galaxy Z Flip3 is ideal for hands-free capture which allows you to take photos and videos with your voice or by showing your palm to the screen. So I’ve also attached a guide to that as well. Thank you for being a valued Samsung customer. -Bethany
Manuals & Software | Official Samsung Support US
Get the best shots with your Galaxy Z Flip series phone (samsung.com)
Use the Cover screen on the Galaxy Z Flip series phone (samsung.com)
Flex mode on Galaxy foldable phones (samsung.com)
Manuals & Software | Official Samsung Support US
Get the best shots with your Galaxy Z Flip series phone (samsung.com)
Use the Cover screen on the Galaxy Z Flip series phone (samsung.com)
Flex mode on Galaxy foldable phones (samsung.com)
Written by a customer while visiting Samsung US