Customer reviews from Samsung US
Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Average customer rating
4.5
(1,796 Reviews)
Rating breakdown 1,796 reviews
5 Stars
1,249
4 Stars
379
3 Stars
73
2 Stars
33
1 Star
62
92%of customers recommend this product.
(
1,601 out of
1,736)
Customer Reviews for Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Customer Rating
5
I love this phone
on May 22, 2022
Posted by: acamerainfla
from Florida
I've had it about 2 weeks now, excellent quality.
Found it a bit slippery, so ordered the silicon sleeve (very affotdable)
I use the camera's alot while I'm kayaking on the natural springs.
I love this phone
Found it a bit slippery, so ordered the silicon sleeve (very affotdable)
I use the camera's alot while I'm kayaking on the natural springs.
I love this phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen has a defect manufacturers not admitting to
on May 25, 2022
Posted by: Naurmohd
from Virginia
Expertise:Intermediate
I bought this phone about 7 months ago and six months in, a line suddenly started appearing at the crease- no damage done to the phone. The tech seems experimental and not there yet. I would advise getting a different phone. Otherwise it's a fantastic and compact device, but having a good screen feels like a basic requirement of a smartphone.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
1
Value
3
Response from Samsung USBy Edward Smith, Social Commerce, May 26, 2022
Hi Naurmohd, thank you for your feedback on your Galaxy Z Flip3. We are always looking for ways to improve our products and user experiences as we continue to innovate for the future. Thanks again for providing feedback and being a valued Samsung user.
Repair:
https://www.samsung.com/us/support/service/
Warranty:
https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Repair:
https://www.samsung.com/us/support/service/
Warranty:
https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Written by a customer while visiting Samsung US
Customer Rating
3
Folding is it's strength and weakness
on May 25, 2022
Posted by: Lancedt
from Kansas
Expertise:Intermediate
Bought the phone in November of 2021, by March of 2022 the screen has cracked in the fold and a black bubble appeared at the same time. Would not recommend this phone, no matter how convenient the folding function is.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
2
Value
2
Response from Samsung USBy Edward Smith, Social Commerce, May 26, 2022
Hi Lancedt, thank you for your feedback on your Galaxy Z Flip3. We are always looking for ways to improve our products and user experiences as we continue to innovate for the future. Thanks again for providing feedback and being a valued Samsung user.
Repair:
https://www.samsung.com/us/support/service/
Warranty:
https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Repair:
https://www.samsung.com/us/support/service/
Warranty:
https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE IT
on May 25, 2022
Posted by: Roger T
from AL
Expertise:Intermediate
So far I LOVE my Flip. Still learning a/b it but so far so good. I Highly Recommend it to anyone who hates carrying the other types of phones. Just close the Flip up & put it in your pocket.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone that folds is over rated
on May 25, 2022
Posted by: Sargent007
from Colorado
Expertise:Intermediate
The phone's a great phone kind of the screens are real touchy I went through four of them in less than a year they break rather easily they're kind of fragile and they're expensive
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
2
Response from Samsung USBy Edward Smith, Social Commerce, May 27, 2022
Hi Sargent007, thank you for providing feedback on your Galaxy Z Flip3. We are always looking for ways to improve our products and user experience based on feedback like what you’ve provided. Thank you again for your feedback and being a valued Samsung user.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Written by a customer while visiting Samsung US
Customer Rating
3
Great fit for pockets
on May 26, 2022
Posted by: Anonymous
from Phoenix, AZ
Expertise:Beginner
Im on my second flip in less than three full months. The first one i had for 2 months before having to turn in for a replacement due to a faulty screen. Ive had this phone (2nd phone) for a week and it needs to be replaced for the same issue.
Lets hope phone no. 3 will last at least a year. Tired of having to reset all my apps and sign back in etc...
Still a good phone for me since i ride a Harley and phone folds and fits great in my pocket.
Lets hope phone no. 3 will last at least a year. Tired of having to reset all my apps and sign back in etc...
Still a good phone for me since i ride a Harley and phone folds and fits great in my pocket.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Edward Smith, Social Commerce, June 1, 2022
Hi Sandra Snyder, thank you for your feedback on your Galaxy Z Flip3. We are always looking for ways to improve our products and user experience based on user feedback for the future. Thank you again for your feedback and being a valued Samsung user.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on May 28, 2022
Posted by: Camel
from San Jose, CA
Expertise:Expert
Super cool and easy to carry in a pocket. Perfect size screen when unfolds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
OVERALL GREAT PHONE
on June 2, 2022
Posted by: KoKo
from TEXAS
Expertise:Intermediate
I BOUGHT IT A COUPLE OF WEEKS AGO AND I LOVE. I AM STILL GETTING TO KNOW IT...BUT LOVE IT. I HAVE PEOPLE ASKING ABOUT IT WHEN THEY SEE IT, THEY WANT IT TOO!! GREAT PHONE!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US