Customer reviews from Samsung US
Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Average customer rating
4.5
(1,796 Reviews)
Rating breakdown 1,796 reviews
5 Stars
1,249
4 Stars
379
3 Stars
73
2 Stars
33
1 Star
62
92%of customers recommend this product.
(
1,601 out of
1,736)
Customer Reviews for Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Customer Rating
5
The most fun you can have with a phone
on May 2, 2022
Posted by: Katmini
from Bmore
Expertise:Intermediate
This phone is awesome! Compact, powerful, and easy to use.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
It's a phone
on May 5, 2022
Posted by: Dillac
from Roanoke VA
Expertise:Intermediate
I purchased the newer version of the zflip after having had the 5g. I now have the zflip3 5g. Its not the best in terms of very poor battery performance . That is the biggest drawback. The second draw back is messaging notifications malfunctions. It seems to not notify me at all! At first the malfunction was constant random notifications of the system as if every five minutes or less there was a text when there isn't. I havent been able figure any of this out since. I would try a different device if I wasnt locked in. Thumbs down!
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Bad phone
on May 8, 2022
Posted by: Tanya
from Washington
Bad phone had 2 both phone broke you see fol line screen no longer worked
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Love the flip3 but the screen protector cracks
on May 9, 2022
Posted by: galaxyman
from Va
Expertise:Expert
Bought the phone in nov 21. Heard some "cracking" noises and now see light cracks in the fold area. Going to check if covered by warranty but 5 months of use is worrisome.
Will post back with status
Will post back with status
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
STAY AWAY FROM THIS PHONE!!! I REPEAT.... STAY AWA
on May 10, 2022
Posted by: will78
from Atlanta, GA
Expertise:Expert
I bought this phone 6 months ago. Went out of the country and the fold crease started to crack. The next day, the lower half of the screen blacked out. Could'nt access anything in the phone. My vaccine card photo was in the phone. COuldn't get back into the US. My partner thankg GOD!! had a copy of my card in his phone so I could finally catch a flight. Assurant told me to process through Tmobile or Samsung. They said it was my fault. So I had to pay out of pocket for a replacement. Lost all of my vacation photos/videos. All of my memories lost!! I have had a samsung phone since about 2011. I loved their products. I hate iphones, but I'm switching and telling everyone I know to stay away!!
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy this phone
on May 13, 2022
Posted by: CLB2003
from Riverside, CA
Expertise:Intermediate
I have only had this phone for 4 months before I experienced problems with the charging port and it was a 6 week process to get it fixed. I would love to explain the problem however samsung chose not to post my last review. My suggestion is there are to many problems with this phone. I sent it in to be fixed and I still have problems.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Screen
on May 17, 2022
Posted by: Marybeth
from Ohio
I was so excited to get my new phone! But unfortunately what everyone warned me about was true. My screen began to get hairline fractures only on thr fold and they do not consider it a manufacturers problem. Super disappointed. First phone that has ever shown any wear out tear for me. First phone I've ever regretted. Just wish it would have been better. I loved it for the first 5 months. Now I'm stuck with it.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Charles, Samsung Care, May 18, 2022
Hi Marybeth. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy Z Flip3 5G. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
cracked or bleeding screen on Galaxy phone https://www.Samsung.com/us/support/troubleshooting/TSG01001477/
Product Warranty https://www.Samsung.com/us/support/warranty/
Repair Pricing https://www.Samsung.com/us/support/repair/pricing/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144513884
Have a great day.
^Charles
cracked or bleeding screen on Galaxy phone https://www.Samsung.com/us/support/troubleshooting/TSG01001477/
Product Warranty https://www.Samsung.com/us/support/warranty/
Repair Pricing https://www.Samsung.com/us/support/repair/pricing/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144513884
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on May 21, 2022
Posted by: Cutiekatts3
from Cape coral Florida
Expertise:Expert
I have had those phone since last year and I love it! Depenable long battery life,fast charge,cool looking and compact
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US