Customer reviews from Samsung US
Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Average customer rating
4.5
(1,796 Reviews)
Rating breakdown 1,796 reviews
5 Stars
1,249
4 Stars
379
3 Stars
73
2 Stars
33
1 Star
62
92%of customers recommend this product.
(
1,601 out of
1,736)
Customer Reviews for Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Customer Rating
5
Its amazing
on April 12, 2022
Posted by: David24
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this like 3 months ago and its super amazing how the screen can actually fold
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect phone
on April 12, 2022
Posted by: Cole Veeder
from Sammamish, WA
Expertise:Expert
[This review was collected as part of a promotion.] I am someone who chronically cracks screens and breaks phones, I have a neurological issue that makes me shake and my grip weak, now wih the flip phone this is now not a concern. It's a huge weight off my shoulders. I've had some really nice phones of all the top brands and models but this is my favorite phone I've ever had, especially because I prefer a phone with a big screen for movies and games.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
NICE & COMPACT
on April 12, 2022
Posted by: Nick
from Piscataway, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I love that I folds an you ca put it in your pocket
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Truly Unique Phone
on April 12, 2022
Posted by: AJG795
from Richmond, VA
Expertise:Expert
[This review was collected as part of a promotion.] I pre-ordered this phone when they announced it and I'm so happy I did. I waited till the third generation of flip phone purposefully for them to get all the kinks out and I can happily say I haven't had an issue with this phone yet. It's literally just as smooth, fast, and capable as any smart phone on the market but then has the added unique benefits from a phone that folds in half. The main benefit I use all the time is the camera. Taking wide-angled selfies with the phone closed is amazing and then being able to take hands free video calls as well with the phone folded halfway is great too. People may complain about the crease on the screen, but I genuinely don't notice it at all with the screen on and barely feel it with my finger even after over half a year of use and bending it countless times. It's a great party trick and conversation starter as well and I don't have to worry about handing it to friends to play with at all considering how durable it is. It's increibly stylish as well with its two/three toned design, I chose grey to keep it adaptable, but all the colors look great. It has a somewhat small battery but since I am usually near a charger, I've never really had an issue with it dying too frequently. The last thing is the cover screen, very nice touch but limited capability. I mostly use the camera feature, but wish it was easier to reply to messages, you can use bixby however to reply still so it's nice how much you can do without opening your phone up. This phone changed the game and paved the way for the years to come with even better foldable phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on April 12, 2022
Posted by: Paula
from Kilgore Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought It in January love it. Nice phone but battery doesn't last but charges fast.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
phone screen is coming off
on April 13, 2022
Posted by: jaime
from CA
havent even had the phone for a year the screen is coming off and battery doesnt last
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Chrystel, Samsung Care, April 14, 2022
Hi Jaime,
That you for sharing your experience with us. We are saddened to hear about your recent experience with your Galaxy Z Flip3, as the screen is falling off and the battery life is poor. I understand how essential it is to get fixed immediately to enjoy using your device and not worry about the shelf life.
Here is a link to an article for troubleshooting steps:
https://www.samsung.com/us/support/answer/ANS00078987/
Another is Apps are draining the battery on your Galaxy Phone:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/#optimize-all-apps
Battery Life and Performance Optimization:
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Here is a link to the Manufacturer's Warranty:
https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty
You may visit this link below for some guidelines on how to schedule your repair and its repair cost:
https://www.samsung.com/us/support/repair/pricing/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144402812
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
Will get better
on April 14, 2022
Posted by: Jpro
from Ohio
Expertise:Beginner
Wow, first I am shocked how many negative reviews? This is my first smart phone, I have refused to have a giant computer in my pocket but this was is great. I have only dropped it once so far but maybe I am being carefull. Screen has held up and I have had thus for 9 months. Battery life is good but I use the function to preserve battery life. I am looking forward to the next model.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love the screen in front feature
on April 18, 2022
Posted by: Easter33
from Fayetteville, AR
[This review was collected as part of a promotion.] got this a month ago switched over from an iPhone because I hated the storage space in it. I took my chances & absolutely love the flip phone so nostalgic, great quality of videos. I have the flip synced with the buds and watch so I never miss a notification. The screen on front is so cool because you get to see notification as well and customize widgets to your liking.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US