Customer reviews from Samsung US
Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Average customer rating
4.5
(1,594 Reviews)
Rating breakdown 1,594 reviews
5 Stars
1,102
4 Stars
330
3 Stars
69
2 Stars
32
1 Star
61
91%of customers recommend this product.
(
1,408 out of
1,539)
Customer Reviews for Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Customer Rating
3
Great phone one major problem
on December 5, 2022
Posted by: Nomadic hippie
from Orlando Florida
Expertise:Expert
[This review was collected as part of a promotion.] I love the phone and has become my daily driver even though I still own the brand new z-fold 4 I always go back to the flip. The form factor the way it just feels in the hand the way it slides into the pocket what a great device but with one big issue. Most people focus on how well the hinge is built and it's great it works amazing the problem is the crease in the phone I am on my third phone replacement due to the fact that the crease in as little as 3 months time always starts to crack. The hinge is great the screen gets a hairline crack all the way through and starts to turn the screen black and you have to take it in for replacement. I've had to do it three times within 12 months. On my z-fold 4 I have not had that issue yet and I have had that phone for about 5 months which is better at the moment because if it was my flip it would have already been sent in once for repair or maybe the four series is better still waiting to see what the rest of the year holds. But this is not about the fold for this is about the flip three. Even though I've had these screen issues and multiple replacements to fix the crack that forms in the crease of the screen it's still one of my all-time favorite phones
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy Bethany, Social Commerce, December 7, 2022
Hello,
Thank you for your review of the Samsung Galaxy Z Flip3 5G. We appreciate your feedback as it ensures we remain innovative and improve on the designs and functionality of our products. We're thrilled that this is one of your favorite phones, and also that you're enjoying the Z Fold4 as well! Please reach out to Samsung Support, linked below, if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip3 5G. We appreciate your feedback as it ensures we remain innovative and improve on the designs and functionality of our products. We're thrilled that this is one of your favorite phones, and also that you're enjoying the Z Fold4 as well! Please reach out to Samsung Support, linked below, if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
warranty
on December 5, 2022
Posted by: easemal
from Cincinnati, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] not happy with the length of warranty, no idea warranty was up
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy Bethany, Social Commerce, December 7, 2022
Hi Easemal,
Thank you for your feedback on the Samsung Galaxy Z Flip3 5G. Samsung products have a 1-year manufacturer's warranty. I've attached the link to Samsung Support below. Please feel free to reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy Z Flip3 5G. Samsung products have a 1-year manufacturer's warranty. I've attached the link to Samsung Support below. Please feel free to reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 5, 2022
Posted by: Ozzy
from Waukegan
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is awesome and I really love it it's so amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the big foldable screen
on December 5, 2022
Posted by: Ravinder
from Greenwood, IN
Expertise:Intermediate
[This review was collected as part of a promotion.] I like this big screen to watch movies and sports I love this device. Thank you Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun Phone
on December 5, 2022
Posted by: Thesis
from Norfolk, VA
Expertise:Intermediate
[This review was collected as part of a promotion.] This smart phone was totally unexpected with the folding capabilities, 5G capabilities, and touch properties. I like this phone because it reminds me of the old style flip phones with a new twist. Being able to take picture while the phone is siting up folded partially is a good feature as well.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is awesome
on December 5, 2022
Posted by: Samstacks2367
from Columbus Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I seen the reviews on YouTube and I so want this device to surprise my family and BFF, Samsung is doing some amazing things and the CEO has an incredible idea for 2023 to the NEW device coming soon!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No worries about screen cracks
on December 5, 2022
Posted by: Leonardo
from Virginia Beach
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this cellular 2 months ago, with the trade in of my old one, the camera is really good as the performances in general. What makes the difference though is the possibility to fold it, thence protect the screen
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound, fast and efficient
on December 5, 2022
Posted by: Dazeuniverse
from Miami, florida
Expertise:Intermediate
[This review was collected as part of a promotion.] Works great for a person on the move. My son enjoys the video, great locking features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US