Customer reviews from Samsung US
Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Average customer rating
4.5
(1,796 Reviews)
Rating breakdown 1,796 reviews
5 Stars
1,249
4 Stars
379
3 Stars
73
2 Stars
33
1 Star
62
92%of customers recommend this product.
(
1,601 out of
1,736)
Customer Reviews for Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Customer Rating
5
Love This Phone
on March 16, 2022
Posted by: Louise Marie
from Summitville, New York
Expertise:Intermediate
I always loved a flip phone but this phone is amazing. It's folding glass! I touch the hardly noticeable crease and feel like I'm on, "Star Treck"! To top it off, it has all the things we love about Samsung; speed, easy use, cool features, great speakers, bright & clear display, Samsung perks.........& it's a beautiful phone that Folds Glass! The battery really isn't a problem but if you are worried there are plenty of types of battery packs and car chargers. Not much excites me at my age but this phone does, it's amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Hard to use
on March 24, 2022
Posted by: Bill
from Phoenix
I had this 2 months and already has been replaced, screen turned black. Hard to turn off without getting that stupid Bixby
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
I moved from a note 9 to this.
on March 24, 2022
Posted by: Iceman
from Anaheim ca
[This review was collected as part of a promotion.] I've had this a few months now. I'm loving that I can fold it a fit it into my pocket.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Battery does not last
on March 25, 2022
Posted by: Joe D
from Long Island
Expertise:Expert
I bought the Z a week ago and was really happy with it. Finally a full size phone that folded like a flip or was similar size to my blackberry (I want my blackberry back) It fit nice in my pocket and was very convenient. Problem is battery life is terrible. If you need your phone to last a full day without being near a charger then stay away from this phone. Mine would maybe last 2/3 of the day before dying. Hoping they fix this issue in future models as I would try it again. Went to an S22
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Charles, Samsung Care, April 5, 2022
Hi Joe D. Thank you for bringing this to our attention. I see you have some concerns with Galaxy Z Flip3 5G; the battery is not lasting long. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here is a link for more details to help you maximize the device's potential.
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144370975
Have a great day.
^Charles
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144370975
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
4
Still learning my way around
on March 25, 2022
Posted by: HeidiM
from Cincinnati, OH
I have only had my new flip3 for a few weeks after having iphones for over 10 years. I LOVE being able to fit it in my pocket!!!! I don't love that the battery won't last a full day with moderate use. I very rarely had to charge my iphones before bedtime, but I have to plug in my flip3 every afternoon/evening while I still want to be using it. The camera is better than my XR so that is nice, but probably not better than the newer iphone PROs. I haven't had any issues with the screen yet, but reading other reviews I am weary...
I am having trouble connecting passwords from websites to apps, so hopefully there is a fix for that, since whenever you need to change a password you must go to the site to change it and log back into the app...
I am having trouble connecting passwords from websites to apps, so hopefully there is a fix for that, since whenever you need to change a password you must go to the site to change it and log back into the app...
Features
3
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Compact & easy to use
on March 25, 2022
Posted by: Anonymous
from Bucks County PA
Expertise:Intermediate
I like the phone. Small and charges quickly. Some great features
One negative - its very slippery when no case on
One negative - its very slippery when no case on
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on March 26, 2022
Posted by: Anonymous
from Terre Haute, IN
Expertise:Intermediate
Happy with purchase. Still learning. Lots of features. Alien glass is weird man but lots of compliments and no complaints
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on March 29, 2022
Posted by: CiscoKidd
from Holland MI
Expertise:Intermediate
Had it for about a month and I love it. Fits easily in my pocket and is just about fully protected. The ease of use is great. I enjoy the new Tech I think the new folding phones are the thing of the future of the future.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US