Customer reviews from Samsung US
Samsung - Galaxy Z Flip3 5G 256GB - Phantom Black (AT&T)
Average customer rating
4.5
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,092
4 Stars
328
3 Stars
69
2 Stars
32
1 Star
61
91%of customers recommend this product.
(
1,396 out of
1,527)
Customer Reviews for Samsung - Galaxy Z Flip3 5G 256GB - Phantom Black (AT&T)
Customer Rating
2
Not happy
on October 9, 2022
Posted by: Mike
from Paris, tan
Expertise:Intermediate
I bought this phone thinking it would be lighter and easier to carry around.but the screen has a ridge in the middle of the screen that dies nit have the same touch that the rest of the screen has. I do like this phone at all, wish I had bought the phone at all. I’m stuck with this phone for the next three years.
No, I would not recommend this to a friend.
Response from Samsung USBy Bethany, Social Commerce, October 11, 2022
Hi Mike,
Thank you for review of the Samsung Galaxy Z Flip3 5G. We appreciate all feedback as we strive to innovate and improve on our designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. It sounds as if your device is still under warranty, so I've attached the link to our warranty department below. Please reach out to them for assistance with your screen. Thank you for being a valued customer. - Bethany
smsng.us/Warranty-Info
Thank you for review of the Samsung Galaxy Z Flip3 5G. We appreciate all feedback as we strive to innovate and improve on our designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. It sounds as if your device is still under warranty, so I've attached the link to our warranty department below. Please reach out to them for assistance with your screen. Thank you for being a valued customer. - Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Everyone loves my phone!
on October 9, 2022
Posted by: Ashleigh
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone brings back good old memories... i can't tell you how many people love it when they see it in action. The camera could be better, but in not a pro photographer anyways.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cool style
on October 10, 2022
Posted by: Weswilldo
from Wichita ks.
[This review was collected as part of a promotion.] Had this ph. Now for a year. Quite happy the only major downfall is no expandable storage.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Different but better
on October 10, 2022
Posted by: Kathy
from Franklin ga.30217
Expertise:Intermediate
[This review was collected as part of a promotion.] It's a lot easier for me to carry with me and an awesome phone. Glad I bought it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, minor setbacks
on October 11, 2022
Posted by: Spyke1218
from Louisville KY
[This review was collected as part of a promotion.] Overall love the phone. It has great style and functionality. My issue is it's impossible to get a carrier to unlock it and the screen protector cracked at the fold.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, October 12, 2022
Hi Spyke1218,
We appreciate you taking the time to review the Samsung Galaxy Z Flip 3 5G. At Samsung, we value all feedback as we strive to remain innovative and improve on the functionality and design of our products. I've attached a link to Samsung Repair Services below. Often times they are able to accommodate in home or walk in services for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip 3 5G. At Samsung, we value all feedback as we strive to remain innovative and improve on the functionality and design of our products. I've attached a link to Samsung Repair Services below. Often times they are able to accommodate in home or walk in services for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Favorite phone
on October 11, 2022
Posted by: Dflo3
from Portland
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone and it was the best decision of my life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Foldable Phone
on October 13, 2022
Posted by: JAG5000
Expertise:Expert
[This review was collected as part of a promotion.] I've owed Samsung phones for a very long time and the zfolds are the epitome of phones. It's like having a phone and a tablet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite phone yet
on October 14, 2022
Posted by: Shaybey
from Columbus
Expertise:Expert
[This review was collected as part of a promotion.] I love how it firs in my pockets. My old phone used to fall while working and it was irritating. I love how it folds and you can split screens.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US