Customer reviews from Samsung US
Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Average customer rating
4.5
(1,594 Reviews)
Rating breakdown 1,594 reviews
5 Stars
1,102
4 Stars
330
3 Stars
69
2 Stars
32
1 Star
61
91%of customers recommend this product.
(
1,408 out of
1,539)
Customer Reviews for Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Customer Rating
4
I Am Tough On Phones... & This Is One Tough Phone!
on July 25, 2022
Posted by: Dragonwingedgirl
from Stockton, CA.
Expertise:Expert
I am known for cracking my screens. I had a history of always needing to replace my phone screens. After I got my Samsung Z Flip Phone, this has changed. It's been a year now, and my phone is still intact and it works great. This is one tough little phone! I am very impressed with it and have considered it a great investment from the gate!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on July 27, 2022
Posted by: Karma805
from California
Expertise:Expert
Great phone over all only down fall is the screen will start to Crack after so many folds
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Impressed by its camera
on July 27, 2022
Posted by: Leeka
from Harrisburg PA
Expertise:Expert
I've had this phone just over a year and the screen got air pockets. So I had to return, during that process the screen would sometimes stop working. I had to return and got a new one from my phone company.
It's my opinion that the phone is cool but the constant opening and closing of phone can damage the screen. This phone wasn't made for hard use. Which is very disappointing because I paid so much money for it. For others it might be a cool phone but for others it has its faults. But it has good camera and take beautiful pictures. Battery life is okay.
It's my opinion that the phone is cool but the constant opening and closing of phone can damage the screen. This phone wasn't made for hard use. Which is very disappointing because I paid so much money for it. For others it might be a cool phone but for others it has its faults. But it has good camera and take beautiful pictures. Battery life is okay.
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, August 3, 2022
Hi Leeka,
We appreciate you taking the time to review the Samsung Galaxy Z Flip3 5G. We value all feedback as we strive to innovate and improve on our product designs and functionality. We’re thrilled you love the camera and are taking beautiful pictures with it! I’ve attached a couple articles that will improve your battery life even more. If you need any further assistance please feel free to reach out to Samsung Support, attached below. Thank you for being a valued customer. –Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip3 5G. We value all feedback as we strive to innovate and improve on our product designs and functionality. We’re thrilled you love the camera and are taking beautiful pictures with it! I’ve attached a couple articles that will improve your battery life even more. If you need any further assistance please feel free to reach out to Samsung Support, attached below. Thank you for being a valued customer. –Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung galaxy z flip 3
on July 28, 2022
Posted by: Jordan
from Georgia
Expertise:Intermediate
Thought I would like phone but I do not phone is a bad design screen cracked in the fold overall disappointed with phone
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy Bethany, Social Commerce, July 29, 2022
Hi Jordan,
Thank you for your review of the Samsung Galaxy Z Flip3 5G. We value all feedback as it ensures we remain innovative with our product designs and functionality. I've attached a link to Samsung Repair Services. They're often able to schedule in home and walk-in services for your convenience. Please reach out to Samsung Support for further assistance. Thank you for being a valued customer. -Bethany
https://www.ubreakifix.com/samsung
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip3 5G. We value all feedback as it ensures we remain innovative with our product designs and functionality. I've attached a link to Samsung Repair Services. They're often able to schedule in home and walk-in services for your convenience. Please reach out to Samsung Support for further assistance. Thank you for being a valued customer. -Bethany
https://www.ubreakifix.com/samsung
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Crapy phone
on July 30, 2022
Posted by: Manny
from Fl
Expertise:Expert
I'm on my 3rd phone in less then a year my screen keeps coming off
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, August 3, 2022
Hi Manny,
Thank you for review of the Samsung Galaxy Z Flip3 5G. We appreciate all input as it ensures we continue to innovate and improve on our product designs and functionality. I’ve attached a link to Samsung Support, if you need any further assistance please reach out to them. Thank you for being a valuable customer. –Bethany
smsng.us/Samsung-Support
Thank you for review of the Samsung Galaxy Z Flip3 5G. We appreciate all input as it ensures we continue to innovate and improve on our product designs and functionality. I’ve attached a link to Samsung Support, if you need any further assistance please reach out to them. Thank you for being a valuable customer. –Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful, Amazing piece of technology!!
on August 1, 2022
Posted by: Joseph
from Pittsburgh, Pa
Expertise:Expert
Beautiful screen, inside and out.
If been wanting to go back to a flip phone since starting new job.
The external screen is awesome!
You can check your messages, weather conditions, control music, and even set a quick timer (which is great for us cooks) and yes the external screen is touch activated.
The main screen is beautiful and vivid.
Getting used to opening and closing the screen will take time. It feels alien right now.
Coming from an S20 Fe 5g. I appreciate the screen size. Time will tell how well the hinge holds up.
The only downfall is THERE IS NO DEX SUPPORT.
Hopefully Samsung will include in future updates.
If been wanting to go back to a flip phone since starting new job.
The external screen is awesome!
You can check your messages, weather conditions, control music, and even set a quick timer (which is great for us cooks) and yes the external screen is touch activated.
The main screen is beautiful and vivid.
Getting used to opening and closing the screen will take time. It feels alien right now.
Coming from an S20 Fe 5g. I appreciate the screen size. Time will tell how well the hinge holds up.
The only downfall is THERE IS NO DEX SUPPORT.
Hopefully Samsung will include in future updates.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Awful phone can't recommend ever!
on August 1, 2022
Posted by: Skyler
from Indiana
Expertise:Intermediate
So I've had this phone since October 2021 and it has cracks in the internal screen from just opening and closing it, broken pixels from being folded shut in my pocket, burn in on the time, data, and battery h.u.d. and the one time I dropped it while closed it damaged it and won't fully open.
Terrible phone don't waste your money
Terrible phone don't waste your money
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, August 3, 2022
Hi Skyler,
We appreciate you taking the time to review the Samsung Galaxy Z Flip3 5G. We value all feedback as it helps us stay innovative with the design and functionality of our products. I’ve attached a link to Samsung Repair Services, often times they are able to accommodate at-home or walk-in services for your convenience. Also attached are links that should be of use concerning the broken pixels you’ve experienced and those that will assist with the battery life of your device. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Repair | Cracked Screen Repair | uBreakiFix
Pink lines or dead pixels on Galaxy phone or tablet's display (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip3 5G. We value all feedback as it helps us stay innovative with the design and functionality of our products. I’ve attached a link to Samsung Repair Services, often times they are able to accommodate at-home or walk-in services for your convenience. Also attached are links that should be of use concerning the broken pixels you’ve experienced and those that will assist with the battery life of your device. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Repair | Cracked Screen Repair | uBreakiFix
Pink lines or dead pixels on Galaxy phone or tablet's display (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on August 10, 2022
Posted by: Ck76
from Columbus Ohio
Expertise:Beginner
I'm on my second phone after planting my first one in the ground after 4 weeks of locking. It's telling b ne it's at my home but I never found it and I can only think it's underground. I'm scared it's going to ceaxk after all the reviews. It's so far lasted 1 5 months with two 8month old twin girls. Pray for my screen 0lease!!
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US