Customer reviews from Samsung US
Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Average customer rating
4.5
(1,796 Reviews)
Rating breakdown 1,796 reviews
5 Stars
1,249
4 Stars
379
3 Stars
73
2 Stars
33
1 Star
62
92%of customers recommend this product.
(
1,601 out of
1,736)
Customer Reviews for Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Customer Rating
1
Don't Buy
on March 15, 2022
Posted by: wildcatral
from New Haven, CT
Expertise:Intermediate
Not allowed to state facts in these reviews. Just take my word for it. Don't buy.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Too big hard to use
on October 1, 2021
Posted by: Brianna
from Wheelersburg,ohio
Expertise:Beginner
[This review was collected as part of a promotion.] I bought it and immediately regretted it it was way to big for my hands and hated how it oooks like a Nintendo Ds when you close it
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 19, 2021
Hello Brianna, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
Falls short of the hype.
on September 18, 2021
Posted by: Wakka18
from Casper wy
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone three weeks ago. I am slightly disappointed battery life is not the greatest and the processing unit is slow. It lags, freezes up, and has crashed. The screen has exceeded expectations especially with the folding aspect. All in all I recommend do not buy if you like to play games on your phone or are very active on it I need a lot of memory and processing. If you use it to just make phone calls and send text perfect that's your phone.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 20, 2021
Hello Wakka18, thank you for taking the time to leave this review. I can see how difficult this has been for you. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001388/) to an article that will help you troubleshoot the battery draining quickly. This is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001416/) to an article that will help you troubleshoot the phone freezing and crashing. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143718086
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143718086
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Just what i was looking for BEST PHONE EVER
on November 29, 2021
Posted by: mrose1
from Charlotte NC,
Expertise:Intermediate
I have checked out all the people crying about this phone but they didnt read all the reviews and their not very smart people.Mine stays charge for at least 24hours i turned the hertz down to 60. any way the phone has a hinge that takes up space for the battery and camera components. There you have it . When folded Samsung pay works better than any other phone i have ever owned. So you should know what your buying and gunna use it for. There are so many things you can do with the flip that other phones can't do. Great job Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad phone
on December 27, 2021
Posted by: Nick
from New Jersey
Expertise:Expert
I hate this phone ,the worst I ever have. I don't recommend to anyone. If you don't listen and buy it then you will regret
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on September 12, 2021
Posted by: FlipGuy
from Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] I wish it was more compact. Everything else is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome looking phone
on September 12, 2021
Posted by: Matt
from Ithaca, NY.
Expertise:Intermediate
[This review was collected as part of a promotion.] Phones have been so boring lately. It's refreshing to use something as fun as this phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on December 7, 2021
Posted by: May1976
from Frostproof, Fl
Expertise:Intermediate
I love my phone and the people around me that notice it, love it, and they tell me they want to get one. I like the style and how is it it is to hold. Love my lavander color.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US