Customer reviews from Samsung US
Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Average customer rating
4.5
(1,594 Reviews)
Rating breakdown 1,594 reviews
5 Stars
1,102
4 Stars
330
3 Stars
69
2 Stars
32
1 Star
61
91%of customers recommend this product.
(
1,408 out of
1,539)
Customer Reviews for Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Customer Rating
3
Great fit for pockets
on May 26, 2022
Posted by: Anonymous
from Phoenix, AZ
Expertise:Beginner
Im on my second flip in less than three full months. The first one i had for 2 months before having to turn in for a replacement due to a faulty screen. Ive had this phone (2nd phone) for a week and it needs to be replaced for the same issue.
Lets hope phone no. 3 will last at least a year. Tired of having to reset all my apps and sign back in etc...
Still a good phone for me since i ride a Harley and phone folds and fits great in my pocket.
Lets hope phone no. 3 will last at least a year. Tired of having to reset all my apps and sign back in etc...
Still a good phone for me since i ride a Harley and phone folds and fits great in my pocket.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Edward Smith, Social Commerce, June 1, 2022
Hi Sandra Snyder, thank you for your feedback on your Galaxy Z Flip3. We are always looking for ways to improve our products and user experience based on user feedback for the future. Thank you again for your feedback and being a valued Samsung user.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on May 28, 2022
Posted by: Camel
from San Jose, CA
Expertise:Expert
Super cool and easy to carry in a pocket. Perfect size screen when unfolds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
OVERALL GREAT PHONE
on June 2, 2022
Posted by: KoKo
from TEXAS
Expertise:Intermediate
I BOUGHT IT A COUPLE OF WEEKS AGO AND I LOVE. I AM STILL GETTING TO KNOW IT...BUT LOVE IT. I HAVE PEOPLE ASKING ABOUT IT WHEN THEY SEE IT, THEY WANT IT TOO!! GREAT PHONE!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not so great
on June 2, 2022
Posted by: Nasha
from Tucson az
Expertise:Intermediate
I've haven't had the phone for 6 months and the cover started to completely separate from the middle of the phone. Shameful didn't last a year
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
2
Value
1
Response from Samsung USBy Edward Smith, Social Commerce, June 3, 2022
Hi Nasha, thank you for your feedback on your Galaxy Z Flip3. We are always looking for ways to improve our products and user experience for the future based on user feedback. Thank you again for your feedback and being a valued Samsung user.
Warranty:
https://www.samsung.com/us/support/warranty/
Repair:
https://www.samsung.com/us/support/service/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Warranty:
https://www.samsung.com/us/support/warranty/
Repair:
https://www.samsung.com/us/support/service/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on June 3, 2022
Posted by: Nasha
from Tucson az
Expertise:Expert
I really liked this phone but sadly it barely lasted 6 months. The cover started to tear from the middle of the screen and peeled back.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Michael Mynxx, Social Commerce, June 6, 2022
Hi Nasha, Thank you for your feedback on The Samsung Galaxy Z Flip3 5G. We appreciate you taking the time to share with us. We are sorry to hear about all the difficulties you are having with the device’s screen. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. We regret to hear that wasn’t the case for you. If you are ever experiencing severe issues with the screen/display, we would recommend reaching out to our Samsung Care+ team and they can help troubleshoot your device. Thanks again for being a Samsung customer.
Repair:
https://www.samsung.com/us/support/service/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Repair:
https://www.samsung.com/us/support/service/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Written by a customer while visiting Samsung US
Customer Rating
1
Screen
on June 4, 2022
Posted by: Ernest
from Kentucky
Expertise:Expert
Don't flip it to many times or the crease will crack
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
5
Value
1
Response from Samsung USBy Michael Mynxx, Social Commerce, June 7, 2022
Hi Emest, Thank you for your feedback on The Samsung Galaxy Z Flip3 5G. We appreciate you taking the time to share with us. We are sorry to hear about all the difficulties you are having with the device. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. We regret to hear that wasn’t the case for you. If you are ever experiencing severe issues with the device, we would recommend reaching out to our Samsung Care+ team and they can help troubleshoot your device. Thanks again for being a Samsung customer.
Repair:
https://www.samsung.com/us/support/service/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Repair:
https://www.samsung.com/us/support/service/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Written by a customer while visiting Samsung US
Customer Rating
5
Flip
on June 5, 2022
Posted by: Frank s
from Connecticut
Expertise:Intermediate
I will never go back to a regular phone again, so small fits in any pocket. Great product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on June 5, 2022
Posted by: SteelCityFan
from Pittsburgh, PA
Expertise:Expert
I have had my 256g Flip for almost 7 months now and I am not surprised at all.The phone performs exactly the way Samsung designed it to perform.I had major concerns about the screen when I first got it but the screen looks like it did the day I bought the phone.I bought an otterbox for it and dropped it three times and the ob saved my phone.I have had it an additional month without a case.Durable as it is supposed to be,sleek and nice to look at but most of all nice camera and video could maybe use a little improvement but overall I give my FLip 5 STARS.Nice job Samsung!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US