Customer reviews from Samsung US
Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Average customer rating
4.5
(1,594 Reviews)
Rating breakdown 1,594 reviews
5 Stars
1,102
4 Stars
330
3 Stars
69
2 Stars
32
1 Star
61
91%of customers recommend this product.
(
1,408 out of
1,539)
Customer Reviews for Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Customer Rating
4
Compact & easy to use
on March 25, 2022
Posted by: Anonymous
from Bucks County PA
Expertise:Intermediate
I like the phone. Small and charges quickly. Some great features
One negative - its very slippery when no case on
One negative - its very slippery when no case on
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on March 26, 2022
Posted by: Anonymous
from Terre Haute, IN
Expertise:Intermediate
Happy with purchase. Still learning. Lots of features. Alien glass is weird man but lots of compliments and no complaints
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on March 29, 2022
Posted by: CiscoKidd
from Holland MI
Expertise:Intermediate
Had it for about a month and I love it. Fits easily in my pocket and is just about fully protected. The ease of use is great. I enjoy the new Tech I think the new folding phones are the thing of the future of the future.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Poor Battery Life
on April 9, 2022
Posted by: Mary
from Ohio
Expertise:Intermediate
I was so excited to receive this phone. The phone has so many great feature.The only problem I have is the short battery life. It doesn't have a 24 hour battery life. Hardly 10. You would have to keep a charger on you 24/7. Also after a while you will see dent like marks on your screen. The magnet around the corners grabs a lot of things.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Response from Samsung USBy Chrystel, Samsung Care, April 21, 2022
Hi Mary,
Thank you for contacting us about this and for purchasing the Galaxy Z Flip3. We sincerely apologize for the inconvenience this has caused you, as your phone depletes its battery life quickly. I understand how essential it is to enjoy your device without worrying about its shelf life. Please know that we are continuously improving our services, and your feedback is vital to that process.
Here is a link to an article for troubleshooting steps:
https://www.samsung.com/us/support/answer/ANS00078987/
Another is Apps are draining the battery on your Galaxy Phone:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/#optimize-all-apps
Battery Life and Performance Optimization:
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144426583
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
1
I gave it back
on April 11, 2022
Posted by: Tried it
from Fort Myers FL
Expertise:Intermediate
After years of prodding from my husband to “upgrade” from IPhone to Samsung I finally gave in. I went with the flip phone but after 1 day gave it back. Biggest issue - it’s too long and top heavy and too hard to hold while texting. Not user friendly as promised. My husband has had Galaxies forever and couldn’t figure out how to use it. I don’t have time to learn an entire new device so with that and the shape I traded it in for an IPhone 13 Pro. Honestly this one is too square and heavy but I don’t seem to have a choice.
No, I would not recommend this to a friend.
Design
1
Written by a customer while visiting Samsung US
Customer Rating
3
Love it bur battery life is horrible
on April 11, 2022
Posted by: Dawn
from Ft worth tx
[This review was collected as part of a promotion.] I love the phone but battery suckes.could be improved
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy Chrystel, Samsung Care, April 12, 2022
Hi Dawn,
Thank you for getting in touch about this and for loving the product despite the issue you're having. We sincerely apologize for the inconvenience this may have caused you, as the battery life is poor on your Galaxy Z Flip3. I understand how essential it is to enjoy using your device without worrying about the shelf life. Please know that we are continuously improving our services, and your feedback is vital to that process.
Here is a link to an article for troubleshooting steps:
https://www.samsung.com/us/support/answer/ANS00078987/
Another is Apps are draining the battery on your Galaxy Phone:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/#optimize-all-apps
Battery Life and Performance Optimization:
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144395193
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone small battery life
on April 11, 2022
Posted by: Joey
from Tampa
Expertise:Expert
[This review was collected as part of a promotion.] I love this phone. Big wow factor and it's cool to go back in time to the old flip phone style while having a full smart phone. Great for keeping you from using you phone all the time. The only downside is it has a lower battery life. You can still get through the day, but I am close to 20% or lower at the end of the day.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cool concept poor battery
on April 11, 2022
Posted by: Cristinaaa28
from Pittsburgh PA
Expertise:Expert
While I like the small size of the phone folded up and enjoy the screen when open. The battery is subpar if the battery was not as bad I would give 5 stars but as of now battery life killed my review
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US