Customer reviews from Samsung US
Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Average customer rating
4.5 out of 5
4.5
(1,594 Reviews)
Open Ratings Snapshot
Rating breakdown 1,594 reviews
5 Stars
1,102
4 Stars
330
3 Stars
69
2 Stars
32
1 Star
61
91%of customers recommend this product. 
(
1,408 out of 1,539
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Customer Rating
2 out of 5
2
Straight Crap!
on January 14, 2022
Posted by: Yola
from Silver Spring, Maryland
Expertise:Intermediate
Poor battery life. Overbloated apps that cannot be uninstalled or disabled. When cell is closed calls & time flash on screen making it impossible to know who is calling. Not an intuitive cell, difficult to figure out without reading up on it. The only good is flip so can easily fit in pocket/small purse. Don't waste the money.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
It's "ok"
on January 15, 2022
Posted by: Yas1946
from Arizona
Expertise:Intermediate
I have had this phone for about 3 months now. It's cute but I am not impressed with the battery. It drains really fast. Also every single time I press "a" when texting I get "q". Every.single.time. It is the most annoying thing having to constantly correct this.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible, not worth nostalgia
on January 18, 2022
Posted by: Hch6
from Ohio
Expertise:Intermediate
Like many of the other reviews I so badly wanted to love this phone. The battery life is absolutely horrible so make sure you have plenty of chargers laying around and in vehicles. Second my phone is about 3 months old and where it folds even with the liquid glass is cracking in the middle. The biggest negative of all.... it's been 3 months since purchase and when you close the phone it completely shuts off and has to be hard reset to turn on.
Now two positive: many people have not seen a phone like this so it is a very eye catching electronic. Second, the Android platform works well. Other than that I unfortunately don't have much positive things to say about the phone.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Horrible phone
on January 19, 2022
Posted by: Inga
from New york
Expertise:Expert
After 3 months the phone froze and where the phone bends in the crease turned black and the ink slowly got bigger in the phone turning it black.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The worse phone I've ever had
on January 19, 2022
Posted by: Hatemyphone
from Jamaica, ny
Expertise:Expert
My husband gave me the phone for Xmas. I feel ungrateful to send it back.
It freezes & drops calls ALL THE TIME!
The picture quality is terrible. I've even pinched my finger in the fold a few times
I thought 5g was going to be an experience, I don't see the point. Nothing about the phone is an upgrade from the 10 series note I just had.I n fact it seems like a downgrade
I wouldn't recommend it @all
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great convenient smart phone
on January 22, 2022
Posted by: Mike W
from Navarre, FL
Expertise:Expert
I love the compactness of the device. Easily fits in my front pocket which is very important for me due to me have to carry multiple devices. I personally haven’t had any battery issues as all like some others. Great device I’m now a big fan of the foldable devices!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Better than I thought
on February 14, 2022
Posted by: gunnnarw
I thought the phone would be very brittle but it turns out it is very durable. The only thing is, after only 5 days, I discoverd a tiny crack. Other than that this phone is amazing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good
on February 18, 2022
Posted by: Lovelyad
from Jacksonville fl
Expertise:Beginner
All good but one for your family and friends they'll love it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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