Customer reviews from Samsung US
Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Average customer rating
4.5 out of 5
4.5
(1,796 Reviews)
Open Ratings Snapshot
Rating breakdown 1,796 reviews
5 Stars
1,249
4 Stars
379
3 Stars
73
2 Stars
33
1 Star
62
92%of customers recommend this product. 
(
1,601 out of 1,736
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Customer Rating
5 out of 5
5
Samsung galaxy S21
on October 15, 2021
Posted by: Kahepua65
from Kihei, Maui
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 6 months ago and I am happy that I did love the features and love this phone. The camera is excellent and cannot wait for the next phone to come out.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome!
on October 15, 2021
Posted by: Valhalla Industries
from Clinton, nc
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for the last couple months and it has been great!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on October 15, 2021
Posted by: MRod
from Springtown Texas
Expertise:Expert
[This review was collected as part of a promotion.] Just upgraded from a Note 20, I wasn't sure the flip would be as fast as my old note, but it's blazingly fast. Also the small format of the phone is awesome, fits easily in my pocket. Best phone I've bought from Samsung so far!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect in you pocket!!!
on October 15, 2021
Posted by: Saul
from Tucson
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my z flip3 for about a month now and was hesitant about battery life coming from a s20 ultra. But I love how you can put in your pocket and not worry about the screen breaking or scratching. I'm very pleased with my purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use and compact
on October 15, 2021
Posted by: Kathy
from Berlin wi
Expertise:Intermediate
[This review was collected as part of a promotion.] Love it works great compact for pocket and it still functions as well as a full size phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, could be a great phone
on October 15, 2021
Posted by: GabrielB
from Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I held on to my trusty S7 for as long as I could and I finally had to get a new one. With the new phones lacking the ability to add an SD card (why?), I had to go for 256 GB. I was looking at getting the S21, but it was not available and the Flip3 was just released. I am not a fan of big phones and after the S7, everything seemed huge. The Flip was a good compromise: small enough when folded, improved performance, enough storage. Battery life is good, photo quality is fine (but why not the same functions as S21 at this price? - I could use the zoom). As a phone works as expected, I have not seen any issues with the connection, both speaker and microphone are clear. The ability to fold it and put it down without having to prop it can be useful. The outside display is great for checking messages, the time weather and I hope more widgets will be developed. One other negative: without a case, with this design, you can easily drop it. I appreciate the slick design, but it is not practical. I suspect almost everybody will use a case, so it may not be a big deal. I just think a phone should be made to be used, not to look good. Another thing: it is quite heavy. Once you add a case that offers some protection, it gets even heavier, plus it is bulky since you add twice the thickness of the case.
Overall, I like it and don't regret the decision to go with something out of the ordinary. It is a very good device, with the potential of being great.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Cool phone
on October 15, 2021
Posted by: BossMattern
from Fort Wayne
Expertise:Expert
[This review was collected as part of a promotion.] I get alot of attention with it . Not too happy with the battery life ..
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy ^ElizabethSamsung CaresOctober 28, 2021
Hello BossMattern, thank you for bringing this to our attention. I understand what you're going through. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001388/) to an article that will help you troubleshoot the battery draining quickly. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143833244
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek but sturdy.
on October 15, 2021
Posted by: Mr Dilly Willy
from New Bedford MA
Expertise:Intermediate
[This review was collected as part of a promotion.] As a long time fan and buyer of Samsung Galaxy products, this is by far one if my favorites! It's sleek, sturdy and fits into my pocket when folded so comfortably, I almost forget it's there. The glass for the screen is one of the toughest I've ever come across not to mention by folding it, my screen is extra protected from any accidental drops and cracks. The small screen on the front was a brilliant idea to quickly see my notifications before deciding to unfold it or not. The software and new chip inside the phone allows me to quickly receive messages, phone calls and multitask between applications with ease. When taking pictures I feel like a professional photographer! Another aspect is the fast charging. Although I wish it had super fast charging, I know the next model will definitely have it included. I plan on sticking with Team Samsung and spreading my love for the company and products! Can't wait for the Flip 4!! Bravo! Bravo Samsung!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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