Customer reviews from Samsung US
Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Average customer rating
4.5
(1,796 Reviews)
Rating breakdown 1,796 reviews
5 Stars
1,249
4 Stars
379
3 Stars
73
2 Stars
33
1 Star
62
92%of customers recommend this product.
(
1,601 out of
1,736)
Customer Reviews for Samsung - Galaxy Z Flip3 5G 256GB (AT&T)
Customer Rating
4
Excellent gimmick
on October 20, 2021
Posted by: JS01
from Ponce, PR
Expertise:Expert
[This review was collected as part of a promotion.] Top heavy, feels like it topples over. hard to reach full height of phone one-handed. Aspect ratio is weird to the point that you lose video viewing size from similarly sized phones due to the width not being appropriate for the height. Weird cutout on the left of the phone presumably for 5G antennae. Poor water/dirt resistance. Sturdy build quality. I miss the under screen fingerprint detector. Volume rocker feels too short; I'm never confident if im hitting the top or bottom half. Maybe a divider line could fix this. However I have never pressed it incorrectly so it's more of a feel thing. Battery life is non existent for today's standards. The top gets hot. I assume most of the heat creating hardware is at the top to avoid the bend and this makes it cramped and prone to overheating. It is not a problem for everyday use. No SD card expansion slot. The phone is so thin when open that it feels insecure in my hand. A proper case fixes this problem. Functions for the secondary display are limited and feel as gimmicky as the folding itself. I find myself leaving it unfolded most of the time. It probably takes some getting used to. I believe it is more suited as a novelty or for women with small purses who often can't fit today's standard size phones. There aren't a lot of indispensible/practical uses for the device's folding property. The finish is beautiful. The fact that it has glass all over scares me a little bit but has the effect of looking and feeling premium. Truly an excellent option apart from the flagship S Model. Would like to see a telephoto lens added to it. It was probably left out because this bad boy's top piece looks to be filled to the brim. I like the device and it feels very much like a flagship finished product but it has the same price of the S with some useful features torn off for the sake of folding it. If looks are what you want in a phone then look no further. If you are performance/feature oriented the this is arguably(some of my complaints, like telephoto lens, are features that some might never use) not the phone for you.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
The first phone I've enjoyed in years BUT
on March 9, 2022
Posted by: AntB
from Houston Texas
Expertise:Expert
I've had the phone for a month +now and not gonna lie it's hard to put down. The battery is bad but manageable however the camera is terrible. Gives very much 2015 camera quality. Should slap a s22 camera on the flip 4.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
It's OK technology but it's not worth it
on April 26, 2022
Posted by: Papitito
from Florida
Expertise:Beginner
Like I said, I think the technology behind the fold screen is cool, but this phone is not worth having it. I regret trading my note 10 for this phone a million times. I had for 5 months and pixels in the crest started to go bad, Samsung replace it for another one. The battery live is extremely bad compared to last few phones I had in the past
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing phones but..
on September 2, 2021
Posted by: Miguel
from Utah Kearns
Expertise:Expert
[This review was collected as part of a promotion.] Pre-ordered it got here and few days later is when all the magic kind of went away when I learned the hard way that there was no more MST ( MAGENETIC STRIP TRANSMITTER)was stuck there wondering why I wasn't able to purchase like every other time with my note 9 and I didn't have cash or physical credit on me so I had to call my spouse and have them bring me my choice of payment so now I'm limited to which stores I can use my what use to be and awesome samsung pay to mediocre pay
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 13, 2021
Hello Miguel, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on December 19, 2021
Posted by: LuvsBug38
from Ohio
Expertise:Intermediate
I'm happy with this phone the screen is very nice it shows beautiful colors
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Frustrated
on October 1, 2021
Posted by: Gadget
from Dsm, iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] Loved flip phones of old. Excited to get Flip. No external memory so moved all records from old phone to new. After only two weeks screen blacked out Evan after trying to troubleshoot with customer service. Carrier was quick to replace but lost 12 years of photos and info. Only in 2nd week with new phone so we will see. Wish more could be done with front screen. A lot of referring user to open phone.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 20, 2021
Hello Gadget, thank you for sharing your experience with this phone. If I were in your position, I would be upset too. If you have any issues with your new phone, we're here to help. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143809095
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143809095
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Compact and stylish
on December 27, 2021
Posted by: Salman
from Chester Springs
Expertise:Intermediate
I bought it a month ago and so far liking it. Easy to carry and keep in pocket,yet powerful and get a bigger screen when you need it. I used to keep a screen protector but with this one its not perfect to use a one as there are bubbles in the middle. Otherwise its petfect so far. I was looking to build a silver andblack but that option wasnot thete at that time so i go withthis option and later add a cover.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice
on September 1, 2021
Posted by: Tuyen Duong
from San Diego
Expertise:Expert
[This review was collected as part of a promotion.] Just pre order my new phone. This is the frist time I use samsung phone. Hope it works great.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US