Love it except for the porcelain interior. The Electrolux dryer back in Florida had a stainless interior. Electrolux should have made this one stainless too for what it cost.
Uneven drying,wrinkling. Clothes hang on lint trap
on August 31, 2018
Posted by: PJN18
from Racine WI
Model EFMG527UTT gas dryer. A couple downsides we've experienced. Foremost, when drying small loads, clothes tend to get hung up on top of the clamshell lint trap next to the door. That means they don't tumble, don't dry and come out wrinkled. We've also had problems with clothes coming out excessively wrinkled and still partially damp. We haven't used the steam features much simply because - IMO - a dryer shouldn't need steam to prevent clothes from wrinkling. I think it is the shape of the fins within the drum that may be the culprit. Finally the unit's auto sensor for sensing dampness/dryness doesn't work well. Many times we need to run the same load over and over again to get it dry... we'll set the dryer on normal to run for 47 minutes (based on the unit's timer)... we come back 15 minutes later and he unit has shut off and the clothes are still damp. All told, we're disappointed given the price and will probably look to return and replace.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , September 4, 2018
Hi PJN18!
We hate to hear that you are not fully content with your dryer and its design. Some tips that can assist with your clothing items not drying properly is to shake the clothing before putting them into the dryer. You want to prevent from throwing in lumps of wet clothing. Ensuring that the air fluff and no heat options (if available on your model) are not selected. Also, the steam feature aids in reducing wrinkling, ironing and static cling.
If this does not resolve your matters, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
I bought this brand new 3 weeks ago , still waiting for the opportunity to use this since it needed a new main board right out of the gate. I am sure this will be great when it’s fixed but not a good first impression.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Jennifer , Online Outreach Specialist, August 27, 2018
RyanP, thank you for sharing your thoughts with us. We know you were excited with your purchase and having issues so soon certainly falls short of expectations. We are confident our authorized service providers will have you up and running again soon. Please feel free to reconnect with us should you have any additional questions or concerns. -Kindest Regards, Jennifer