Customer reviews from www.electrolux.com
Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - Titanium
Average customer rating
4.6
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
286
4 Stars
48
3 Stars
13
2 Stars
8
1 Star
13
86%of customers recommend this product.
(
69 out of
80)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - Titanium
Customer Rating
1
Worst dryer - doesn't dry
on December 30, 2025
Posted by: Cb707
Worst dryer I have ever owned. Doesn't get hot enough. Makes lots of noise. Wish I had never bought.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, January 5, 2026
Hi Cb707, we’re very sorry to hear about your experience with your Frigidaire dryer model EFMG527UTT, and we understand how frustrating it is when an appliance doesn’t perform as expected. Concerns with low heat and excessive noise are certainly not what we want for our customers.
For heating concerns, we recommend first checking that the gas supply is fully open and that the dryer is connected to the correct gas type. Please also ensure the exhaust venting is clear, not kinked, and properly installed, as restricted airflow can prevent the dryer from heating and drying effectively. Cleaning the lint filter before each load and avoiding overloading can also help improve performance.
Regarding the noise, unusual or excessive sounds may be caused by airflow restrictions, the blower wheel, drum rollers, or internal components that may need inspection. These issues are not considered normal and should be evaluated.
We would like the opportunity to assist you further and review your concerns in detail. Please contact us via live chat at Electrolux.com or call 1-877-435-3287, Monday–Friday, 8:30 a.m.–8 p.m. ET, and Saturday 9 a.m.–6 p.m. ET, so we can help determine the next best steps. - Reed
For heating concerns, we recommend first checking that the gas supply is fully open and that the dryer is connected to the correct gas type. Please also ensure the exhaust venting is clear, not kinked, and properly installed, as restricted airflow can prevent the dryer from heating and drying effectively. Cleaning the lint filter before each load and avoiding overloading can also help improve performance.
Regarding the noise, unusual or excessive sounds may be caused by airflow restrictions, the blower wheel, drum rollers, or internal components that may need inspection. These issues are not considered normal and should be evaluated.
We would like the opportunity to assist you further and review your concerns in detail. Please contact us via live chat at Electrolux.com or call 1-877-435-3287, Monday–Friday, 8:30 a.m.–8 p.m. ET, and Saturday 9 a.m.–6 p.m. ET, so we can help determine the next best steps. - Reed
Written by a customer while visiting www.electrolux.com
Customer Rating
4
on January 17, 2026
Posted by: Girl at Work
[This review was collected as part of a promotion.] Seems to work well a few weeks in. My only issue is not being able to use dryer sheets as they nearly “glue” lint to the lint screen! Disappointing.
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, January 20, 2026
Hi there. We’re glad your new unit is working well! We understand your concern with dryer sheets and lint buildup. For best results, we recommend following the dryer’s care instructions regarding sheet use. If you need tips or further assistance, our support team is available Mon–Fri, 8:30 a.m.–8:00 p.m. EST, or you can reach us via live chat on our website or call 1‑77-435-3287.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Electrolux front load dryer
on February 18, 2026
Posted by: PAT28
from Green Oak, Michigan
[This review was collected as part of a promotion.] Our new Electrolux dryer has many settings, which we love! We have also noticed our clothes are coming out softer. The dryer doesn’t over dry the clothes so they don’t come out stiff.
Response from www.electrolux.comBy John, Online Outreach Specialist, February 18, 2026
Hello, PAT28. Thank you for sharing your wonderful feedback! We’re so glad to hear that you’re enjoying the variety of settings on your new Electrolux dryer and that it’s leaving your clothes feeling softer and perfectly dried. It’s great to know the dryer is delivering balanced performance without over-drying, so your clothes come out comfortable and not stiff—that’s exactly the experience we aim to provide.
We truly appreciate you choosing Electrolux and taking the time to let us know how it’s working for you.
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.electrolux.com or call us at 877-435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -John
We truly appreciate you choosing Electrolux and taking the time to let us know how it’s working for you.
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.electrolux.com or call us at 877-435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -John
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Fantastic dryer
on March 1, 2026
Posted by: kdillon
[This review was collected as part of a promotion.] Install and use has been a breeze and it works great
Response from www.electrolux.comBy Maria, Online Outreach Specialist, March 3, 2026
Thank you so much for sharing your positive experience with your dryer! We’re delighted to hear that installation was straightforward and that the dryer is working perfectly for you. It’s always our goal to make the entire process as easy and seamless as possible, so your feedback truly means a lot to us.
If you have any questions, need assistance, or want to explore additional accessories or features, please don’t hesitate to reach out. You can connect with us through Live Chat at Electrolux.com or give us a call at 1-877-435-3287. Our customer service team is available Monday through Friday, from 8:30 am to 8:00 pm EST, and we’re here to support you. Thank you for choosing Electrolux. We appreciate your trust and look forward to serving you in the future! - Maria
If you have any questions, need assistance, or want to explore additional accessories or features, please don’t hesitate to reach out. You can connect with us through Live Chat at Electrolux.com or give us a call at 1-877-435-3287. Our customer service team is available Monday through Friday, from 8:30 am to 8:00 pm EST, and we’re here to support you. Thank you for choosing Electrolux. We appreciate your trust and look forward to serving you in the future! - Maria
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Better Than I Expected
on March 2, 2026
Posted by: Raabecca
from Apple Valley, CA
[This review was collected as part of a promotion.] First time owner of a front load and the Electrolux brand. I will say I was nervous about purchasing a new set of washer and dryer. Boy was I happy once they arrived, the washer is amazing! So simple and easy to use. The dryer is so quiet and dries amazingly. Our last dryer was not so great had to dry loads more then once. No regrets on this purchase
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, March 4, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your first front-load washer and dryer — and your first Electrolux set — have exceeded your expectations. It’s wonderful that the washer is simple and easy to use, and that the dryer is quiet while getting your laundry perfectly dry the first time.
We’re so glad you have no regrets and hope your new Electrolux set continues to make every laundry day easier and more enjoyable!
For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
We’re so glad you have no regrets and hope your new Electrolux set continues to make every laundry day easier and more enjoyable!
For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Electrolux washer & dryer
on March 4, 2026
Posted by: Rico7
from Oswego, Illinois
[This review was collected as part of a promotion.] Washer & Dryer good functionality and good aesthetics
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, March 4, 2026
Thank you for your feedback! We’re glad to hear that your Front Load Perfect Steam™ Gas Dryer with Predictive Dry™ and Instant Refresh is delivering good functionality and that you’re happy with its aesthetics. We appreciate your review and your support! If you have additional questions or concerns, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
- Jessica
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Excellent Quality machine
on April 20, 2026
Posted by: DryerMG
from Rhode Island
[This review was collected as part of a promotion.] I got this to replace the Same exact machine it is a wonderful machine.
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, April 22, 2026
Thank you for sharing your feedback on the Front Load Perfect Steam™ Gas Dryer with Predictive Dry™ and Instant Refresh – 8.0 Cu. Ft.
We’re glad to hear that you chose to replace your previous unit with the same model and that you continue to find it a reliable and high-performing dryer. It’s great to know that the features and overall performance have met your expectations and remain a positive part of your laundry routine.
We appreciate your continued trust in the product and thank you for taking the time to share your experience. If you have additional questions or concerns, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We’re glad to hear that you chose to replace your previous unit with the same model and that you continue to find it a reliable and high-performing dryer. It’s great to know that the features and overall performance have met your expectations and remain a positive part of your laundry routine.
We appreciate your continued trust in the product and thank you for taking the time to share your experience. If you have additional questions or concerns, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Happy with machines:)
on April 29, 2026
Posted by: EN61
from Santa BarbaraCA
[This review was collected as part of a promotion.] The machines works well. I’m still trying to figure out the best settings for the load I’m doing. My only complaint is that the washing machine loud. I chose the 500 series because I don’t need a third pump since I put the soap flakes directly into the tub however what I miss is not being able to use a fast cycle and add additional time by increasing the soil level. A great feature is the perfect steam setting which reduces wrinkles and is nicer on your clothing. I also like that the washing machine and dryer have a light inside. Also, although the washer and dryer are both deep, the bottom of each tub is slightly elevated so it’s easier to remove clothing. Really I’d like to read this review in years time so I have a better opinion on both machines. However, I did a lot of research before purchasing this set and I think I’m going to be pleased.
Response from www.electrolux.comBy Maria, Online Outreach Specialist, April 30, 2026
Thank you for sharing such detailed feedback on your washer and dryer. We’re glad to hear the machines are performing well and that you’re enjoying features like Perfect Steam, the interior lighting, and the elevated drum design that makes loading and unloading easier. It’s also great to know your research led you to a set you feel confident about.
We appreciate your note about the washer noise level and your experience with cycle customization. Feedback like this is very helpful and will be shared with our product team. We also understand wanting more flexibility with cycle adjustments, and we’re glad you’re continuing to explore the best settings for your laundry needs.
If you ever have questions or would like assistance optimizing performance or cycles, you can reach us via chat via Live Chat at Electrolux.com or call 1-(877) 435-3287 (Monday–Friday, 8:30 am–8:00 pm EST). —Maria
We appreciate your note about the washer noise level and your experience with cycle customization. Feedback like this is very helpful and will be shared with our product team. We also understand wanting more flexibility with cycle adjustments, and we’re glad you’re continuing to explore the best settings for your laundry needs.
If you ever have questions or would like assistance optimizing performance or cycles, you can reach us via chat via Live Chat at Electrolux.com or call 1-(877) 435-3287 (Monday–Friday, 8:30 am–8:00 pm EST). —Maria
Written by a customer while visiting www.electrolux.com