Customer reviews from www.electrolux.com
Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - Titanium
Average customer rating
4.6
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
297
4 Stars
51
3 Stars
13
2 Stars
8
1 Star
13
86%of customers recommend this product.
(
69 out of
80)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - Titanium
Customer Rating
5
Works Great
on October 1, 2019
Posted by: SB228
from TN
We've had the dryer for about a month and have had no issues.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Can't Speak Highly Enough...
on September 22, 2019
Posted by: Stolz
from Gurnee, IL
A few weeks prior to selling my last house, my washing machine broke. Had to replace it and purchased an Electrolux. My previous washer had been a high-end machine...but didn't live up to the Electrolux. Unfortunately for me, the purchaser of the house got a brand new Electrolux washer. Within a week of being in my new home, my wife insisted that we replace the washer and dryer with Electrolux machines. Purchased both a washer and dryer and can't speak highly enough about how well they both work. Quiet, balanced, and with every possible feature and option to make washing and drying easy. Our Electrolux washer/dryer handle clothes, towels, blankets, dog beds, and everything else we can throw at them.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
2
My laundry keeps getting stuck in the dryer!
on September 13, 2019
Posted by: Mum of three lads
from Winnetka, IL
I bought this dryer 2 years ago and loved it. We just moved and refinished a home and I insisted on having this machine again, the new model of course. Things keep getting stuck in the dryer. There are three "beams" that move the clothes around, two short and 1 long! The long one leaves only a sliver of space between the sides where my bedding and clothes are getting caught. I have been in my house for 3 weeks and have had multiple issues with the dryer. I'm so disappointed. My dryer is not broken and I have to wait 4 days for a repair person to come to the house and I have three little lads. This is definitely a design flaw. It has to be corrected.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, September 16, 2019
Hi, Mum!
Thank you for your detailed review. We understand your concern with the spacing of the dryer blade! We will be happy to document your feedback. You mentioned you have a repair appointment scheduled; if you need any further help, please feel free to give us a call at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for your detailed review. We understand your concern with the spacing of the dryer blade! We will be happy to document your feedback. You mentioned you have a repair appointment scheduled; if you need any further help, please feel free to give us a call at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Annoyed
on August 16, 2019
Posted by: Tarzan123
from Ontario, Canada
I bought this six months ago and the lint shield clip got hooked on a piece of my clothing, got pulled out and went for a tumble. Now the clip is broken and the lint guard is cracked and catches on everything. Trying to find a replacement is impossible!! I've wrecked so many clothes I am no longer using my dryer.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy R'Shaye, Online Outreach Specialist, August 19, 2019
Hello, Tarzan123.
First, allow me to thank you for purchasing our appliances and becoming part of our Electrolux family. We hear your voice and appreciate that you've taken your time to share your important quality and design feedback. However, we are disappointed to learn you have not had a positive experience. I can certainly understand that you would like a quick resolution. We would like to reach out to you personally to review your concerns. We have attempted a connection with you via email and look forward to your reply. If needed, our customer service team can be reached by calling 1-877-435-3287 Mon-Fri, 8:30 am – 8 pm (EST). Kindly, R'Shaye
First, allow me to thank you for purchasing our appliances and becoming part of our Electrolux family. We hear your voice and appreciate that you've taken your time to share your important quality and design feedback. However, we are disappointed to learn you have not had a positive experience. I can certainly understand that you would like a quick resolution. We would like to reach out to you personally to review your concerns. We have attempted a connection with you via email and look forward to your reply. If needed, our customer service team can be reached by calling 1-877-435-3287 Mon-Fri, 8:30 am – 8 pm (EST). Kindly, R'Shaye
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Poor filter design
on August 11, 2019
Posted by: Niteowl
from Los Angeles
We stayed at a friend's house that had an electrolux washer and dryer that were amazing. They were several years old so when I wanted the same we had to purchase the current version. They were both a disappointment but the worse was the dryer. The product design department created what they call a clam lint filter. The way it is designed it has vents that lies flat at the bottom of the dryer door. If you have a light load of anything, articles of clothing gather on top of the filter vents and stay there. The dryer runs for what seems like forever and when it does stop, the clothes are still damp from the suctioned clothes blocking the vents. It is a poor design and needs to be fixed. What they need to do is design a filter whose top is angled so that the clothes cannot get sucked onto and lodged on top of the lint filter vents. I would buy it in a heartbeat. Instead I will have to take a loss on this set and sell them. I cannot stand vigil on my dryer. It really is upsetting. I will never buy elctrolux again if they do not fix this filter soon.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist, August 14, 2019
Hey, Niteowl! Thank you for taking the time to provide us with your valuable feedback. We're sorry to hear that your experience has not been positive. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
Please take a moment to contact us directly at 1-877-435-3287; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Please take a moment to contact us directly at 1-877-435-3287; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great Dryer
on July 28, 2019
Posted by: DanB99
from Folsom, Pa
My clothes are dryer quicker and with the mist feature must fresher also.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love it
on June 23, 2019
Posted by: Genie
from Eagle River, WI
Been using it for a month now. It’s quiet and I love the steam feature.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love this
on June 20, 2019
Posted by: JohnDoe
from 11746
We are extremly please with the quality, ease of use and multitude of features offered
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com