Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - Titanium
Customer Rating
1
Does Not Dry
on April 15, 2023
Posted by: StevoMac1999
from Chicago
You have to run your clothes through twice sometimes three times. We had our vents cleaned and have tried other solutions. Does not dry well at all.
Response from www.electrolux.comBy Rowena , Online Outreach Specialist, April 17, 2023
Hello! We’re saddened to hear about your experience with the dryer and the service received. This is not the effortless experience we want for any of our consumers. We’re ready to help. Please be on the lookout for an email as we gather additional information.
This is my third Electrolux gas dryer. It has so many drying options. I really like the steam option and use it to take out wrinkles. The Electroluxdryer is so classy looking. .
My new dryer is doing a great job. While it’s still early, I’m hoping it continues working well for years to come. I like the drying options and large capacity. It is making a noise that is a bit worrisome but I’m hoping that noise is not going to be an issue. It was relatively quiet I initially. Overall, it’s a big improvement over my 16 year old previous GE dryer.
We were extremely disappointed our dryer came without the lint tray. We lost articles of clothing, not to mention the danger with having clothing chewed up and stuck in the lint area. It was very disappointing to learn the quality control was lacking for such an important part.
Response from www.electrolux.comBy Owen, Online Outreach Specialist, April 6, 2023
Hello Valued Consumer,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
This dryer is loaded with options, my favorite being the Allergen setting which is great for our son. The instant refresh is a big saver for when you forget to unload and fold right away.