We were extremely disappointed our dryer came without the lint tray. We lost articles of clothing, not to mention the danger with having clothing chewed up and stuck in the lint area. It was very disappointing to learn the quality control was lacking for such an important part.
Response from www.electrolux.comBy Owen, Online Outreach Specialist, April 6, 2023
Hello Valued Consumer,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
This dryer is loaded with options, my favorite being the Allergen setting which is great for our son. The instant refresh is a big saver for when you forget to unload and fold right away.
This dryer has been super reliable, and surprisingly efficient. I love how much quieter that this has been compared to dryers I've used in the past. I'm a fan of Electrolux, and will continue to purchase their products moving forward.
It drying functions work well. The dryer is rather lous and after having it for about a month, it started to make the sound of cricket. So much so, my kids asked if there was a cricket in our laundry room.
Love this dryer. It looks beautiful and preforms perfectly. The drum is extra large and is great for family's or a single person households. Highly Recommended.