Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - Titanium
Customer Rating
5
Great product
on May 25, 2023
Posted by: Terry45678
from Bklyn ny
I have used Electra locks appliances, my entire marriage, and I could not be happier with the performance so naturally, when my trial went after almost 20 years, die immediately bought the product and add I will always purchase Electrolux
Second unit - first one replaced - second unit requires multiple tech visits to repair - working on 5 visit - avoid this brand - we replaced an Electrolux unit that was 10 years old - obviously quality control is non existent -
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, May 16, 2023
This is not the ownership experience we would want for you, and we can understand your disappointment. We never want to see our family unhappy with their investment. We would love the opportunity to try and make things right. Should you need further assistance, you can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
I love that this dryer has several options when drying: Anti-Static, Perfect Steam, wrinkle release, Extended Tumble, Drum Light, Delay Time, along with several Dry Levels and Instant Refresh. The door was reversible, which met the needs for my laundry area! One other brand had a reversible door, but the washer did not. Needless to say, this was the biggest selling point, along with the rest of the features both the Electrolux Washer and Dryer in my decision to purchase this set!
Nice machine, big. Takes a long time though. No matter which setting I’m looking at at least an hour. My Samsung could dry a load in under 45.
Response from www.electrolux.comBy Angel, Online Outreach Specialist, April 27, 2023
Hello, Laundrylady21.
Please know it's important for us to hear if our products are meeting our consumer's expectations, and we will be happy to use your feedback in hopes that we can better serve your needs in the future. The dry time will depends on the model and series of the appliance. We recommend for you to check and visit your Care and Guide Manual for additional information that may help you with your concern. -Angel