Customer reviews from www.electrolux.com
Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - White
Average customer rating
4.6
(655 Reviews)
Rating breakdown 655 reviews
5 Stars
494
4 Stars
103
3 Stars
26
2 Stars
10
1 Star
22
91%of customers recommend this product.
(
307 out of
339)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - White
Customer Rating
5
quiet and great features
on September 19, 2018
Posted by: Debbie DD
from Greendale, wi
looks great runs efficient like all the features on both the washer and dryer
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Cleans clothes very well. Easy to use.
on September 15, 2018
Posted by: brocc
from New Jersey
Finding that we love this washer and all its features.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Like the washer. Not the dryer.
on September 10, 2018
Posted by: BrownEyedGirl
from Union County, NJ
I bought the Electrolux Lux Care washer and dryer in August. So far we are happy with the washer but not very happy with the dryer. The clothes never feel completely dry so the timed cycle needs to be run after a pre-set one in order to finish drying the clothes. This happens with all size loads.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , September 11, 2018
Hi BrownEyedGirl!
We want to make sure you are able to enjoy your purchase.
Some tips that may alleviate your matter is to ensure that the correct amount of detergent is being used, along with the correct load and cycles.
Also, making sure the air fluff, no heat options are not selected and that the lint filter is clean, can possibly resolve any drying matters.
If this does not work for you, please contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
We want to make sure you are able to enjoy your purchase.
Some tips that may alleviate your matter is to ensure that the correct amount of detergent is being used, along with the correct load and cycles.
Also, making sure the air fluff, no heat options are not selected and that the lint filter is clean, can possibly resolve any drying matters.
If this does not work for you, please contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Works perfectly!
on September 8, 2018
Posted by: DanaMC
from Hurst, TX
This dryer is really amazing. It works very well. Extremely satisfied with my purchase.
I would recommend this to a friend!
Response from www.electrolux.comBy Online Outreach Specialist, October 3, 2018
We're happy to hear that you're satisfied with your purchase, DanaMC! -Courtney
Written by a customer while visiting www.electrolux.com
Customer Rating
3
its ok
on August 31, 2018
Posted by: bartmart
from bay city michigan
I was looking forward to many new features on my new electrolux dryer. However, the door, when closed, makes a pocket in the dryer and all the clothes gravitate to this pocket and get all twisted up in the front of the dryer. So, when I open the dryer door, all the clothes fall out on the floor and are all wrinkled. The washer works great
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , September 4, 2018
Hi Bartmart!
We appreciate you for taking the time to provide your feedback on your purchase.
A tip that can assist with your clothing items gravitating to the pocket during a drying cycle is to shake the clothing before putting them into the dryer. You want to prevent from throwing in lumps of wet clothing.
If this does not resolve your matters, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
We appreciate you for taking the time to provide your feedback on your purchase.
A tip that can assist with your clothing items gravitating to the pocket during a drying cycle is to shake the clothing before putting them into the dryer. You want to prevent from throwing in lumps of wet clothing.
If this does not resolve your matters, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Uneven drying,wrinkling. Clothes hang on lint trap
on August 31, 2018
Posted by: PJN18
from Racine WI
Model EFMG527UTT gas dryer. A couple downsides we've experienced. Foremost, when drying small loads, clothes tend to get hung up on top of the clamshell lint trap next to the door. That means they don't tumble, don't dry and come out wrinkled. We've also had problems with clothes coming out excessively wrinkled and still partially damp. We haven't used the steam features much simply because - IMO - a dryer shouldn't need steam to prevent clothes from wrinkling. I think it is the shape of the fins within the drum that may be the culprit. Finally the unit's auto sensor for sensing dampness/dryness doesn't work well. Many times we need to run the same load over and over again to get it dry... we'll set the dryer on normal to run for 47 minutes (based on the unit's timer)... we come back 15 minutes later and he unit has shut off and the clothes are still damp. All told, we're disappointed given the price and will probably look to return and replace.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , September 4, 2018
Hi PJN18!
We hate to hear that you are not fully content with your dryer and its design.
Some tips that can assist with your clothing items not drying properly is to shake the clothing before putting them into the dryer. You want to prevent from throwing in lumps of wet clothing. Ensuring that the air fluff and no heat options (if available on your model) are not selected. Also, the steam feature aids in reducing wrinkling, ironing and static cling.
If this does not resolve your matters, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
We hate to hear that you are not fully content with your dryer and its design.
Some tips that can assist with your clothing items not drying properly is to shake the clothing before putting them into the dryer. You want to prevent from throwing in lumps of wet clothing. Ensuring that the air fluff and no heat options (if available on your model) are not selected. Also, the steam feature aids in reducing wrinkling, ironing and static cling.
If this does not resolve your matters, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Just as we expected. Wonderful.
on August 30, 2018
Posted by: Rich1
from COLONIE. NY
we've put it through its paces with great results. Glad we bought it.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Like the various features especially pod option
on August 25, 2018
Posted by: Linda Sue
from Grand Rapids
I like the washer. Not sure about the dryer. Small loads and small items get stuck on the wide edge where the lint catcher is and they don't get dry. They end up not going around and around and sit on the wide ledge. Especially tee shirts.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com