Customer reviews from electroluxappliances.com
Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - White
Average customer rating
4.6
(604 Reviews)
Rating breakdown 604 reviews
5 Stars
455
4 Stars
95
3 Stars
25
2 Stars
10
1 Star
19
91%of customers recommend this product.
(
307 out of
339)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - White
Customer Rating
3
Dryer died after 2nd load
on June 24, 2018
Posted by: David53
from Example: New York, NY
The motor on the Electrolux dryer I purchased died after the 1st load
I had to wait 4 days for a replacement
I had to wait 4 days for a replacement
Response from electroluxappliances.comBy Brandi, Online Outreach Specialist, June 25, 2018
Oh no, David53! I hate to hear that you experienced a failure on your new appliance, but I am glad it was quickly replaced and all seems to be working great for you now. If you need any additional assistance, please call 1-877-435-3287 M-F from 8a-8p or Sat from 9a-6p EST. ~ Brandi
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Not working from onset
on August 24, 2018
Posted by: RyanP
from Centerport,NY
I bought this brand new 3 weeks ago , still waiting for the opportunity to use this since it needed a new main board right out of the gate. I am sure this will be great when it’s fixed but not a good first impression.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Jennifer , Online Outreach Specialist, August 27, 2018
RyanP, thank you for sharing your thoughts with us. We know you were excited with your purchase and having issues so soon certainly falls short of expectations. We are confident our authorized service providers will have you up and running again soon. Please feel free to reconnect with us should you have any additional questions or concerns. -Kindest Regards, Jennifer
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Like the various features especially pod option
on August 25, 2018
Posted by: Linda Sue
from Grand Rapids
I like the washer. Not sure about the dryer. Small loads and small items get stuck on the wide edge where the lint catcher is and they don't get dry. They end up not going around and around and sit on the wide ledge. Especially tee shirts.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
Uneven drying,wrinkling. Clothes hang on lint trap
on August 31, 2018
Posted by: PJN18
from Racine WI
Model EFMG527UTT gas dryer. A couple downsides we've experienced. Foremost, when drying small loads, clothes tend to get hung up on top of the clamshell lint trap next to the door. That means they don't tumble, don't dry and come out wrinkled. We've also had problems with clothes coming out excessively wrinkled and still partially damp. We haven't used the steam features much simply because - IMO - a dryer shouldn't need steam to prevent clothes from wrinkling. I think it is the shape of the fins within the drum that may be the culprit. Finally the unit's auto sensor for sensing dampness/dryness doesn't work well. Many times we need to run the same load over and over again to get it dry... we'll set the dryer on normal to run for 47 minutes (based on the unit's timer)... we come back 15 minutes later and he unit has shut off and the clothes are still damp. All told, we're disappointed given the price and will probably look to return and replace.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ciara, Online Outreach Specialist , September 4, 2018
Hi PJN18!
We hate to hear that you are not fully content with your dryer and its design.
Some tips that can assist with your clothing items not drying properly is to shake the clothing before putting them into the dryer. You want to prevent from throwing in lumps of wet clothing. Ensuring that the air fluff and no heat options (if available on your model) are not selected. Also, the steam feature aids in reducing wrinkling, ironing and static cling.
If this does not resolve your matters, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
We hate to hear that you are not fully content with your dryer and its design.
Some tips that can assist with your clothing items not drying properly is to shake the clothing before putting them into the dryer. You want to prevent from throwing in lumps of wet clothing. Ensuring that the air fluff and no heat options (if available on your model) are not selected. Also, the steam feature aids in reducing wrinkling, ironing and static cling.
If this does not resolve your matters, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
its ok
on August 31, 2018
Posted by: bartmart
from bay city michigan
I was looking forward to many new features on my new electrolux dryer. However, the door, when closed, makes a pocket in the dryer and all the clothes gravitate to this pocket and get all twisted up in the front of the dryer. So, when I open the dryer door, all the clothes fall out on the floor and are all wrinkled. The washer works great
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ciara, Online Outreach Specialist , September 4, 2018
Hi Bartmart!
We appreciate you for taking the time to provide your feedback on your purchase.
A tip that can assist with your clothing items gravitating to the pocket during a drying cycle is to shake the clothing before putting them into the dryer. You want to prevent from throwing in lumps of wet clothing.
If this does not resolve your matters, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
We appreciate you for taking the time to provide your feedback on your purchase.
A tip that can assist with your clothing items gravitating to the pocket during a drying cycle is to shake the clothing before putting them into the dryer. You want to prevent from throwing in lumps of wet clothing.
If this does not resolve your matters, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
quiet and great features
on September 19, 2018
Posted by: Debbie DD
from Greendale, wi
looks great runs efficient like all the features on both the washer and dryer
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
on September 23, 2018
Posted by: EKM68
from Genesee, PA
We have had this for one month. Our only issue is the clothes will get trapped on the door and will not continue to dry.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Tons of Cycles!
on October 11, 2018
Posted by: PattyS
from Wasilla, AK
I bought this dryer about a month ago, love that has a great variety of cycles and options. The wrinkle release feature helps my clothes stay pretty much wrinkle fee even after several hours left in the dryer. The only thing I don't like is the door, which allows some clothes to sit top of the lint collector instead of rotate inside the drum, specially when I am drying a few pieces. Other than that I love it!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com