I like the features offered on this dryer. The steam refresh really eases wrinkles out of cotton dress shirts. Laundry emerges dry and feeling nice, not over dried or baked
I bought this in November 2018. Beautiful machine, lots of room with a lot of settings. The automatic setting just leaves the items too wet.. Always have to put them in for more time. It does dry well if I use the setting for a heavy load and a sanitary (high) heat. Also troubled that after a minute or two of starting the machine I hear a bang as if someone has slapped the top of the machine. Occasionally it does this more than once. I thought maybe it was a metal part inside from expansion/contraction after it gets hot but it is annoying.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist, December 10, 2018
Thank you for taking the time to share your drying experience, PJSasser. We would like to gain a little bit more insight to assist with your concerns. Please take a moment to contact us directly at 1-877-435-3287; Monday through Friday from 8am to 8pm EST to discuss further. Kindly, Courtney
We purchased a set of front load equipment to replace our aging front loaders. The installation was smooth, they leveled nicely and so far we are very happy with the performance. Electrolux brand came highly recommended as the highest quality from the sales representative and we so far have no doubt about that recommendation.
Response from www.electrolux.comBy Anna, Online Outreach Specialist, December 26, 2018
Hi 63sportsman. Thank you for your time and business with us! As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Electrolux’s overall operations and quality. If needed, our customer service team can be reached by calling 1-877-435-3287 Mon-Fri, 8am - 8pm (EST) Kindly, Anna
I am so sad about my new dryer. I was so looking forward to having a dryer that worked well and this one, sadly, does not do the job. I often have to run a load through twice to adequately dry it - 2 hours to dry a load of laundry seems too long. Also, the door on it is so low that I cannot open it with a laundry basket under it - seems like a design flaw, as my laundry baskets are a standard size. Hoping to return it for something else.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist, November 27, 2018
Hey UnhappyLaundress, I am terribly sorry to hear that you are sad about your dryer. Please take a moment to contact us directly at 1-877-435-3287; Monday through Friday from 8am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Simple choices. Lots of features though I'm not sure we will use the steam feature for to older adults but nice to have. Very high rated in reviews we searched before purchase. Like the interior lights as well as the new gasket design. We feel the pedestals are a must have.