Customer reviews from www.electrolux.com
Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - White
Average customer rating
4.6
(655 Reviews)
Rating breakdown 655 reviews
5 Stars
494
4 Stars
103
3 Stars
26
2 Stars
10
1 Star
22
91%of customers recommend this product.
(
307 out of
339)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - White
Customer Rating
4
Awesome dryer
on May 15, 2019
Posted by: bfeinauer
from Utah
We bought this dryer a couple months ago and have been very happy.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Not as convenient as my old dryer
on May 13, 2019
Posted by: Johnny5
from Wisconson
Well it sure looks nice but I can't pick and choose what options I want to dry clothes as I would like. My old dryer I could pick whatever temperature I wanted but this one won't let me. The auto dry doesn't seem to work that well either
I would recommend this to a friend!
Response from www.electrolux.comBy Briana, Online Outreach Specialist, May 14, 2019
Hello, Johnny5! Thank you for your feedback! We sincerely apologize for your experience with your Electrolux Front Load Perfect Steam Gas Dryer. This model allows you set the load for a high, normal and damp dry level, you can also select your dry time between auto dry, 30 or 60 minutes. If you have any further questions, comments or concerns please contact us directly at 877-435-3287 M-F 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Pretty and efficient
on May 13, 2019
Posted by: Minivan Mom
from Hempstead, NY
Very quiet, dries clothes first time around, never have to put back for a few more minutes. Stacked above washer and the drum is huge and able to dry several bath towels (very large) at one time. This is a time saver as we are a family of 5.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great Dryer
on May 5, 2019
Posted by: Al39
from Alpine,NJ
I purchased this a few months ago and am thrilled with all of my drying options. I may never have to visit the dry cleaner again!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Great features for the money.
on April 28, 2019
Posted by: TKNGA
from Gainesville, GA
Bought this recently as the match to our preferred washer. Besides your normal dry features, we really liked the vent being inset on the unit so the vent hose does not get smashed between the dryer and the wall. It allows us to position the unit closer to the wall. We also wanted a washer/dryer with front controls so it would fit under the counter mounted above the units.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Wish I never bought this washer/dryer combo
on April 8, 2019
Posted by: Alliekim11
I bought this back in July, though the washing machine works fine I have had this ongoing issue with their vent in the back of the dryer. It turns black and than that rubs off and is ruining clothes, sheets, towels exc. I have had a repairman from PC Richard where I purchased it and Electrolux. Both times I was told I’m melting my clothes or that Its the size stickers that come on new clothing. It is neither and I’m treated like I don’t know how to do laundry. Speaking to representatives on the phone I believe it’s anyvresudue from detergent or softener left on the clothes and when the vent heats up and the wet clothes rub over it that is what is melting. But it doesn’t seem to matter and now I am stuck with a dryer that I can’t even use for fear of ruining more clothes.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Derrick, Online Outreach Representative, April 10, 2019
Hello, Alliekim11.
We appreciate you for stopping by and sharing your experience with us.
I feel awful to hear about the matter with your dryer’s vent. I can understand your concern when your appliance does not perform as expected.
In some cases, drying a small load on high heat may cause some scorching of your clothes.
Do you use fabric softener sheets? Occasionally a waxy build-up may form on the lint filter or dryer vent.
I have attempted a connection with you via email to gain more insight into your recent experience.
For any immediate assistance or questions, we can be reached at 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.
Regards-
Derrick
We appreciate you for stopping by and sharing your experience with us.
I feel awful to hear about the matter with your dryer’s vent. I can understand your concern when your appliance does not perform as expected.
In some cases, drying a small load on high heat may cause some scorching of your clothes.
Do you use fabric softener sheets? Occasionally a waxy build-up may form on the lint filter or dryer vent.
I have attempted a connection with you via email to gain more insight into your recent experience.
For any immediate assistance or questions, we can be reached at 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.
Regards-
Derrick
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love the features!
on March 29, 2019
Posted by: KarenK258
from Linden, MI
I bought this a month ago glad I did. Love the auto dry and steam features.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Wow! Great Dryer
on March 28, 2019
Posted by: TomAndNatalie
from Woodstock, IL
We love this dryer! What's great is that it not only has "eco" settings, but it's a "smart" dryer with a really great sensor, stopping the dryer when items are ready - this avoids wasting energy on keeping the dryer going unnecessarily. We love the steam settings, too. Enjoying this dryer tremendously.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com