Customer reviews from www.electrolux.com
Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - White
Average customer rating
4.6
(655 Reviews)
Rating breakdown 655 reviews
5 Stars
494
4 Stars
103
3 Stars
26
2 Stars
10
1 Star
22
91%of customers recommend this product.
(
307 out of
339)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - White
Customer Rating
5
Works FANTASTIC
on August 18, 2019
Posted by: Jawndoll
from Albuquerque NM
My first brand new dryer and I am absolutely in love with it it works fantastic
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Annoyed
on August 16, 2019
Posted by: Tarzan123
from Ontario, Canada
I bought this six months ago and the lint shield clip got hooked on a piece of my clothing, got pulled out and went for a tumble. Now the clip is broken and the lint guard is cracked and catches on everything. Trying to find a replacement is impossible!! I've wrecked so many clothes I am no longer using my dryer.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy R'Shaye, Online Outreach Specialist, August 19, 2019
Hello, Tarzan123.
First, allow me to thank you for purchasing our appliances and becoming part of our Electrolux family. We hear your voice and appreciate that you've taken your time to share your important quality and design feedback. However, we are disappointed to learn you have not had a positive experience. I can certainly understand that you would like a quick resolution. We would like to reach out to you personally to review your concerns. We have attempted a connection with you via email and look forward to your reply. If needed, our customer service team can be reached by calling 1-877-435-3287 Mon-Fri, 8:30 am – 8 pm (EST). Kindly, R'Shaye
First, allow me to thank you for purchasing our appliances and becoming part of our Electrolux family. We hear your voice and appreciate that you've taken your time to share your important quality and design feedback. However, we are disappointed to learn you have not had a positive experience. I can certainly understand that you would like a quick resolution. We would like to reach out to you personally to review your concerns. We have attempted a connection with you via email and look forward to your reply. If needed, our customer service team can be reached by calling 1-877-435-3287 Mon-Fri, 8:30 am – 8 pm (EST). Kindly, R'Shaye
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Terrific features
on August 14, 2019
Posted by: Larry818
from Los Angeles, Ca
Very happy I bought this dryer. Very easy to operate and drys clothes quickly!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love the wrinkle release!
on August 13, 2019
Posted by: KatyB
from Marshfield, MA
Have had both washer and dryer for over a month now and at least 15 cycles. These are great machines! Look fabulous and seem ions ahead of my old Maytag in terms of quality. My units are stackable. Led light great and dial is easy to see and use. Lots of options. My clothes are less wrinkled.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
love the steam option
on August 11, 2019
Posted by: joseph james
loving all the nice feathures, and options, makes life much eser.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Poor filter design
on August 11, 2019
Posted by: Niteowl
from Los Angeles
We stayed at a friend's house that had an electrolux washer and dryer that were amazing. They were several years old so when I wanted the same we had to purchase the current version. They were both a disappointment but the worse was the dryer. The product design department created what they call a clam lint filter. The way it is designed it has vents that lies flat at the bottom of the dryer door. If you have a light load of anything, articles of clothing gather on top of the filter vents and stay there. The dryer runs for what seems like forever and when it does stop, the clothes are still damp from the suctioned clothes blocking the vents. It is a poor design and needs to be fixed. What they need to do is design a filter whose top is angled so that the clothes cannot get sucked onto and lodged on top of the lint filter vents. I would buy it in a heartbeat. Instead I will have to take a loss on this set and sell them. I cannot stand vigil on my dryer. It really is upsetting. I will never buy elctrolux again if they do not fix this filter soon.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist, August 14, 2019
Hey, Niteowl! Thank you for taking the time to provide us with your valuable feedback. We're sorry to hear that your experience has not been positive. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
Please take a moment to contact us directly at 1-877-435-3287; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Please take a moment to contact us directly at 1-877-435-3287; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great Features!
on August 10, 2019
Posted by: Krista16
from Chicago
We bought this dryer a month ago and it works great! Dries even heavy towel loads in one cycle!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Fluffy towels
on August 7, 2019
Posted by: Cmoving
from New Berlin, WI
I bought my gas dryer to go in my new condo laundry room. I have been so impressed with my towels being really fluffy and all my wash coming out less wrinkled. Some of the sheets almost appear as if they've been ironed. Happy, happy, happy with my laundry pair of electrolux machines.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com