Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - White
Customer Rating
2
My laundry keeps getting stuck in the dryer!
on September 13, 2019
Posted by: Mum of three lads
from Winnetka, IL
I bought this dryer 2 years ago and loved it. We just moved and refinished a home and I insisted on having this machine again, the new model of course. Things keep getting stuck in the dryer. There are three "beams" that move the clothes around, two short and 1 long! The long one leaves only a sliver of space between the sides where my bedding and clothes are getting caught. I have been in my house for 3 weeks and have had multiple issues with the dryer. I'm so disappointed. My dryer is not broken and I have to wait 4 days for a repair person to come to the house and I have three little lads. This is definitely a design flaw. It has to be corrected.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, September 16, 2019
Hi, Mum!
Thank you for your detailed review. We understand your concern with the spacing of the dryer blade! We will be happy to document your feedback. You mentioned you have a repair appointment scheduled; if you need any further help, please feel free to give us a call at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
My last washer lasted 18 years and I was sad to see it go but then I got the new Electrolux and wish I had upgraded years ago. It has so much more capacity and features. My favorite is the quick 18 minute wash as I'm always in a hurry to wash something specific right away.
I bought this Dryer a month ago and I love everything about it so far. I really like the lint system and the Instant Refresh with the Perfect Steam is so awesome! The clothes come out of the dryer ready to use. No ironing! Really sweet! Best dryer I've ever owned.
Bought this machine to replace a dryer that was outdated. It's a fantastic machine with so many great features and settings. Would definitely recommend it to anyone in the market.