Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam and LuxCare Dry System - White
Customer Rating
5
Electrolux is Worth the Bucks
on October 25, 2025
Posted by: Patty50
from Glenview IL
We love our new Electrolux washer and dryer set. Bought the set in the beautiful titanium color. It wasn’t the least expensive option, but our last set lasted 13 years. Electrolux is worth the extra bucks.
We love natural gas for our appliances and this dryer is no exception! It is so quiet and we especially appreciate the auto dry feature. I love being able to set it and walk away not wondering if my laundry will dry in one cycle. The lint trap is extra large and as long as it gets emptied frequently, I don't forsee any issues. Hoping this dryer will last 20 years like the previous one!
Finally was able to hook up my new Washer and dryer. I washed the first load and put it in the dryer. Started the dryer and it just wouldn’t go. Started to notice that the drum would move about three or 4 inches and then stop. Did it twice and then finally just acted like it shut down. About 30 seconds later the lights would all come back on like everything was fine. Tried a second time same thing happened.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, October 13, 2025
Hi there, we’re sorry to hear about the trouble you’re experiencing with your new dryer—it must be frustrating, especially after just setting it up. We can see that you’re already working with our Customer Care Team toward a resolution. If you need further assistance, please don’t hesitate to contact us via Live Chat at Electrolux.com or call us at 1-(877) 435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to take a closer look. We look forward to hearing from you! - Reed
It's only been a week but all is going well so far. I like the lint clam shell basket since it seems to have fire surface area to trap the lint. Overall it's a bit loud but seems to work as it should.
Response from www.electrolux.comBy Maria, Online Outreach Specialist, September 18, 2025
Thank you for taking the time to share your initial feedback on your dryer. We're glad to hear that everything has been going well so far and that you appreciate the design of the lint clam shell basket, especially its larger surface area for trapping lint. Your satisfaction with these features is important to us, and we’re pleased that the unit is functioning as expected. We also acknowledge your observation regarding the noise level. While some sound during operation is normal, we understand that it can sometimes be noticeable, and we appreciate your feedback on this aspect. If you have any further questions or experience any issues in the future, please don’t hesitate to reach out to our dedicated support team. We’re here to assist you and ensure you have the best possible experience with your appliance. You can connect with us via Live Chat at Electrolux.com for quick assistance, or you may also call us directly at 1-877-435-3287. Our customer service team is available Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you once again for choosing Electrolux. We appreciate your feedback and look forward to serving you further if needed. - Maria
Had a whirlpool from 1997 and it started eating clothes and toasting them. Long life for a dryer. Electrolux doesn't eat or burn clothes and is great at fluffing things up, the steam feature is good for smoothing out work clothes, and the lint screen is a clamshell that catches all the lint where the old one was a lint cannon.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, September 17, 2025
We’re glad to hear that your new Electrolux dryer is performing so well! It’s great that it handles clothes gently, fluffs effectively, and that the steam feature helps with smoothing work clothes. The improved lint screen design sounds like a real upgrade too. If you ever need assistance or have questions, you can reach out via Live Chat at Electrolux.com or by phone at 1-877-435-3287, Monday – Friday, 8:00 a.m. – 8:00 p.m. ET. - Reed
our last dryer (electrolux) lasted 15 years this one#ELFG7537AW has problems in less then two Months
Response from www.electrolux.comBy Maria, Online Outreach Specialist, September 9, 2025
We’re very sorry to hear that you’re experiencing issues with your new dryer after just a couple of months, especially since you had such long-lasting performance from your previous appliance. We understand how disappointing this must feel, and it’s certainly not the experience we want for our customers. Upon review, it shows that you've been connected with our customer care team towards the resolution. Please do reconnect with us through Live Chat at Electroux.com or by calling our Customer Care team at 1-(877) 435-3287, Monday through Friday from 8:30 AM to 8:00 PM EST. Your satisfaction is very important to us, and we’d appreciate the chance to work with you toward a resolution as quickly as possible. - Maria