Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer - White
Customer Rating
1
Arrived not working out of the box
on July 24, 2018
Posted by: David C
from Homestead, FL
It has been a nightmare, Product did not work from day one, arrived with a bad computer, it has been 30 days and the replacement part has not arrived, we have to hang our clothes out to dry which is against association rules in this community, we hope the problem will be solved soon.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Representative, July 25, 2018
Hey, David C.
Thanks for sharing your experience and feedback concerning your dryer.
I feel awful your dryer failed so recently after moving into your new home. Based on the details you provided, I do show our Customer Care Specialists and authorized service provider are working diligently to resolve the issue in a timely manner.
Should you have any additional questions or concerns we can be reached at 877-435-3287; our Customer Care Team is available Monday through Friday from 8am-8pm EST.
The dryer works fine, but the capacity and features are not as good as many in the same price range. We have been disappointed in this purchase.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Representative, July 25, 2018
Hello, DadOfThree.
Thanks for the rating and review.
Hate to hear you are not happy with your dryer, however, we are glad to be part of your household. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours, for future reference.
We hear your voice and appreciate your time in sharing your experience. Should you need us for anything we can be reached at 877-435-3287; our Customer Care Team is available Monday through Friday from 8am-8pm EST.
I have had this for two months. I found that the auto setting does not quite get the clothes dry. I always have to add an additional 20 minutes or so to completely dry the clothes. Otherwise it is a sturdy machine. Wish it was quieter, but I don't think there is much one can do about that.
I would recommend this to a friend!
Response from www.electrolux.comBy Anna, Online Outreach Specialist, July 23, 2018
Hello there. Thank you for taking the time to provide a quick review of your new dryer. You may find that adjusting the heat selection on the setting or drying smaller loads will resolve your concerns. If needed, please contact our customer service team to discuss further by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST). Best Wishes – Anna
I didn't need a machine with a bunch of settings I would never use and this unit keeps it simple. Cleans well. We have it in a second floor laundry on a pedalstool. Makes a lot of noise and shakes the house during the spin cycles.
Bought in conjunction w/matching washer; love that it’s stackable! Works great, has lots of options depending on type of load being dried. Cool lint filter too!