Customer reviews from www.electrolux.com
Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer - White
Average customer rating
4.5
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
584
4 Stars
165
3 Stars
50
2 Stars
20
1 Star
31
89%of customers recommend this product.
(
567 out of
637)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer - White
Customer Rating
4
Electric Dryer
on August 3, 2018
Posted by: Jen W
from Mount Airy, MD
We have had our new Electrolux dryer for a few weeks now and so far so good. My model does not have a lot of options but that's what I wanted. Just wanted a simple dryer that worked. Electrolux is a name that has been around for a long time and is a name that I trust so I'm very happy with my dryer so far. We have never owned an electric dryer before and it is seems to dry pretty efficiently.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
new machines
on August 3, 2018
Posted by: rodman
from Globe, AZ
They are ok, washer is noisy and dryer takes a long time to dry
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Brandi, Online Outreach Specialist, August 13, 2018
Hi, rodman! I can imagine your concern. Be sure your lint filter, exhaust hose, and exhaust vent are clear of lint. Select the appropriate cycle for the type of load you are drying. Try increasing the dryness level or temperature. If you still need assistance, please call 1-877-435-3287 M-F from 8a-8p or Sat from 9a-6p EST. ~ Brandi
Written by a customer while visiting www.electrolux.com
Customer Rating
4
on August 3, 2018
Posted by: gditexas
Purchased to fit in a specific sized laundry room. Dries clothes well. At times during the drying, a garment is tossed onto the "shelf" made by the lint basket and dryer door. If I do not notice and toss it into the drying clothes, I have one damp wrinkled garment at the end of the drying cycle. Also wished timed dry allowed me to set the amount of time instead of only able to select 30 or 60 minutes.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Not happy
on August 1, 2018
Posted by: Rusty jones
from MA
The dryer is broken after 5 months. I have been waiting 2 weeks still not fixed worked fine when it worked.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Brandi, Online Outreach Specialist, August 13, 2018
Hi, Rusty jones! I can imagine your frustration. It looks like you were scheduled for service with LAR and service should have been completed. If you still need assistance, please call them directly at 1-800-773-0044 as they guarantee their work for 30 days. ~ Brandi
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love it
on July 29, 2018
Posted by: JayneU
We bought our new dryer a month ago and we really like! It has great features!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Nice to be able to customize settings
on July 29, 2018
Posted by: Kp79mid
from Richmond, Vermont
So happy to have a dryer that makes drying towels a quick process!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
I'm a little disappointed.
on July 24, 2018
Posted by: sparks mom
from Sparks, NV
Beautiful dryer, on pedestal for easier access. I think it's strange that a load of normal to light weight clothes do not completely dry when set on the NORMAL cycle. So I have to run it thru for another cycle or set it to TOWELS to start out. Really tired of going to retrieve and they are not dry.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Representative, July 25, 2018
Hi, sparks mom.
Thank you for sharing your important quality and design concerns.
Hate to hear you are not getting the best performance from your dryer.
I recommend checking if the correct voltage is being supplied to your dryer (we recommend the dryer is connected to a 208-volt circuit). Also, please review your model's "Use and Care" guide on helpful tips about getting the best drying performance from your unit.
I hope this info proves helpful.
Please contact us directly, if the above issue continues. We can be reached at 877-435-3287, Monday through Friday from 8am-8pm EST.
Kind Regards-
Derrick
Thank you for sharing your important quality and design concerns.
Hate to hear you are not getting the best performance from your dryer.
I recommend checking if the correct voltage is being supplied to your dryer (we recommend the dryer is connected to a 208-volt circuit). Also, please review your model's "Use and Care" guide on helpful tips about getting the best drying performance from your unit.
I hope this info proves helpful.
Please contact us directly, if the above issue continues. We can be reached at 877-435-3287, Monday through Friday from 8am-8pm EST.
Kind Regards-
Derrick
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Arrived not working out of the box
on July 24, 2018
Posted by: David C
from Homestead, FL
It has been a nightmare, Product did not work from day one, arrived with a bad computer, it has been 30 days and the replacement part has not arrived, we have to hang our clothes out to dry which is against association rules in this community, we hope the problem will be solved soon.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Representative, July 25, 2018
Hey, David C.
Thanks for sharing your experience and feedback concerning your dryer.
I feel awful your dryer failed so recently after moving into your new home.
Based on the details you provided, I do show our Customer Care Specialists and authorized service provider are working diligently to resolve the issue in a timely manner.
Should you have any additional questions or concerns we can be reached at 877-435-3287; our Customer Care Team is available Monday through Friday from 8am-8pm EST.
–Kindly, Derrick
Thanks for sharing your experience and feedback concerning your dryer.
I feel awful your dryer failed so recently after moving into your new home.
Based on the details you provided, I do show our Customer Care Specialists and authorized service provider are working diligently to resolve the issue in a timely manner.
Should you have any additional questions or concerns we can be reached at 877-435-3287; our Customer Care Team is available Monday through Friday from 8am-8pm EST.
–Kindly, Derrick
Written by a customer while visiting www.electrolux.com