Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer - White
Customer Rating
1
Not happy
on August 1, 2018
Posted by: Rusty jones
from MA
The dryer is broken after 5 months. I have been waiting 2 weeks still not fixed worked fine when it worked.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Brandi, Online Outreach Specialist, August 13, 2018
Hi, Rusty jones! I can imagine your frustration. It looks like you were scheduled for service with LAR and service should have been completed. If you still need assistance, please call them directly at 1-800-773-0044 as they guarantee their work for 30 days. ~ Brandi
Beautiful dryer, on pedestal for easier access. I think it's strange that a load of normal to light weight clothes do not completely dry when set on the NORMAL cycle. So I have to run it thru for another cycle or set it to TOWELS to start out. Really tired of going to retrieve and they are not dry.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Representative, July 25, 2018
Hi, sparks mom.
Thank you for sharing your important quality and design concerns.
Hate to hear you are not getting the best performance from your dryer.
I recommend checking if the correct voltage is being supplied to your dryer (we recommend the dryer is connected to a 208-volt circuit). Also, please review your model's "Use and Care" guide on helpful tips about getting the best drying performance from your unit.
I hope this info proves helpful.
Please contact us directly, if the above issue continues. We can be reached at 877-435-3287, Monday through Friday from 8am-8pm EST.
It has been a nightmare, Product did not work from day one, arrived with a bad computer, it has been 30 days and the replacement part has not arrived, we have to hang our clothes out to dry which is against association rules in this community, we hope the problem will be solved soon.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Representative, July 25, 2018
Hey, David C.
Thanks for sharing your experience and feedback concerning your dryer.
I feel awful your dryer failed so recently after moving into your new home. Based on the details you provided, I do show our Customer Care Specialists and authorized service provider are working diligently to resolve the issue in a timely manner.
Should you have any additional questions or concerns we can be reached at 877-435-3287; our Customer Care Team is available Monday through Friday from 8am-8pm EST.
The dryer works fine, but the capacity and features are not as good as many in the same price range. We have been disappointed in this purchase.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Representative, July 25, 2018
Hello, DadOfThree.
Thanks for the rating and review.
Hate to hear you are not happy with your dryer, however, we are glad to be part of your household. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours, for future reference.
We hear your voice and appreciate your time in sharing your experience. Should you need us for anything we can be reached at 877-435-3287; our Customer Care Team is available Monday through Friday from 8am-8pm EST.