Customer reviews from electroluxappliances.com
Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer - White
Average customer rating
4.5
(821 Reviews)
Rating breakdown 821 reviews
5 Stars
559
4 Stars
163
3 Stars
48
2 Stars
20
1 Star
31
89%of customers recommend this product.
(
567 out of
637)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer - White
Customer Rating
5
Works great and efficient
on April 29, 2020
Posted by: Djp22
from Indianapolis, IN
[This review was collected as part of a promotion.] Floor model and works fantastic! I hadn’t heard of the brand before but very glad we got it.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Basic dryer
on May 1, 2020
Posted by: Jend
from TN
I have had for a couple months now and functions great. Does not have sense dry like previous one but overall great.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Good Machine, but not a lot of cycle options
on May 11, 2020
Posted by: Penker
from Michigan
[This review was collected as part of a promotion.] This machine works OK. I wanted an Electrolux dryer without a steam option (because they have so many problems), so this was about my only option. Only 3 stars because there are not a lot of cycle options. There's No way to set a timed cycle outside of the preset 30 or 60 minutes. There's no "touch up" cycle. The standard cycles tend to not dry the clothes completely and there's no sensing option to sense if the clothes are dry. This is a basic front loader without any extras, but seems to be priced as if it has more. Dryness sensing seems like a no-brained and I assumed this machine had it, and it does not. My Whirlpool used to dry a large load in under an hour, and this machine sometimes takes 90 minutes.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy R'Shaye, Online Outreach Specialist, May 14, 2020
Hi, Penker.
Thank you so much for being apart of our Electrolux family. We understand your concerns regarding the drying time and the options for drying. We will be happy to assist you with some tips to try-please ensure to leave enough space in the drum for the items to tumble freely to allow heat to flow throughout the items. This will allow even dryness. Our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you need any assistance, please call our Customer Care Team at 1-877-435-3287 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you so much for being apart of our Electrolux family. We understand your concerns regarding the drying time and the options for drying. We will be happy to assist you with some tips to try-please ensure to leave enough space in the drum for the items to tumble freely to allow heat to flow throughout the items. This will allow even dryness. Our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you need any assistance, please call our Customer Care Team at 1-877-435-3287 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Huge dryer
on May 12, 2020
Posted by: Cranston Chel
from Cranston, RI
[This review was collected as part of a promotion.] Great space that holds the larger washer items, that we got last year.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
on May 12, 2020
Posted by: Grammie
from Massachusetts
[This review was collected as part of a promotion.] I love my Electrolux ! Best machine ever! Thank you!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Best dryer I have ever owned
on May 14, 2020
Posted by: sagster
from Winter Haven FL
[This review was collected as part of a promotion.] excellt dryer, the setting are wonderful and easy to use, tons of room and does a fantastic job.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
Meh
on May 14, 2020
Posted by: Kristo
from Tennessee
[This review was collected as part of a promotion.] Sometimes stops in the middle of a cycle. Sometimes turns on randomly with no input. Highly suspicious of the longevity of the keypad.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Briana, Online Outreach Specialist, May 15, 2020
Hello, Kristo! Thank you for your review. We sincerely apologize for your experience with your dryer. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
good, when it works
on May 24, 2020
Posted by: sharlyn
from Arlington,TX
Worked for 5 days after purchase then began shutting off after just a few seconds.
Ended up having to have THREE technician service calls and TWO brain wire harness deliveries. Inconvienced for more than two weeks because not working and recieving faulty repair part on the second service call. Will not be impressed until this machine works without any further problems.
Ended up having to have THREE technician service calls and TWO brain wire harness deliveries. Inconvienced for more than two weeks because not working and recieving faulty repair part on the second service call. Will not be impressed until this machine works without any further problems.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Online Outreach Specialist, June 15, 2020
Hello, Sharlyn!
We appreciate your review. We’re not pleased to hear you experienced an issue with the washer 5 days after purchase. I was able to review and locate your account and see where the appliance was recently repaired. If you need further assistance, please feel free to chat with us at electroluxappliances.com or call us at 877-435-3287. We are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
We appreciate your review. We’re not pleased to hear you experienced an issue with the washer 5 days after purchase. I was able to review and locate your account and see where the appliance was recently repaired. If you need further assistance, please feel free to chat with us at electroluxappliances.com or call us at 877-435-3287. We are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Written by a customer while visiting electroluxappliances.com