Customer reviews from electroluxappliances.com
Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer - White
Average customer rating
4.5
(807 Reviews)
Rating breakdown 807 reviews
5 Stars
547
4 Stars
162
3 Stars
48
2 Stars
20
1 Star
30
89%of customers recommend this product.
(
567 out of
637)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer - White
Customer Rating
5
on April 5, 2020
Posted by: Lori T
from Florida
[This review was collected as part of a promotion.] We bought this along with the washer for our Florida home in Feb 2020. Quiet efficient, easy to read control panel.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Washer-Dryer great so far
on April 6, 2020
Posted by: DonLR
from Columbia, SC
[This review was collected as part of a promotion.] We brought the Electrolux washer-dryer combo about 5-6 months ago and hed them installed stackable. Thus far we have been very satisfied with them.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
Drier quality longevity
on April 6, 2020
Posted by: CatherineKaty
from Vermont
I bought this drier in March of 2018 it's now 2020 and it is making very load noise when using on heated cycle. I called to get assistance and if they had received my registration form it would have had the parts needing replacement covered but they apparently didn't receive my registration card and so it is not covered. Not happy about having to have fixed in the short life it had and the parts not being covered just because they didn't receive the card for the registration when I have proof of the purchase. I don't know why the post card for the registration didn't make it to be recorded.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Anna P. , Online Outreach Specialist, April 7, 2020
Hello CatherineKaty,
We thank you for taking the time to provide your review and apologize that your appliance has started to make a loud noise. The terms of the Platinum Star Warranty advise that we will extended any one-year coverage on parts to three years at no cost to you, provided that you register your product with Electrolux within 60 days of purchase, delivery or closing.
Using the email provided, I was unable to locate a registration. However, our team would be happy to review what assistance may be available to you at this time. Please be on the lookout for an email correspondence from our team.
If you have additional questions or concerns, please contact our customer service team to discuss further by calling 1-877-435-3287 Mon-Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
We thank you for taking the time to provide your review and apologize that your appliance has started to make a loud noise. The terms of the Platinum Star Warranty advise that we will extended any one-year coverage on parts to three years at no cost to you, provided that you register your product with Electrolux within 60 days of purchase, delivery or closing.
Using the email provided, I was unable to locate a registration. However, our team would be happy to review what assistance may be available to you at this time. Please be on the lookout for an email correspondence from our team.
If you have additional questions or concerns, please contact our customer service team to discuss further by calling 1-877-435-3287 Mon-Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
Auto Dry does not work
on April 7, 2020
Posted by: clearlysue
from CT
[This review was collected as part of a promotion.] We bought this dryer a few weeks ago, and the auto dry feature does not work - clothes are still damp. Time dry has on 30 and 60 minute options - takes two trips to get laundry dry.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ashton, Online Outreach Specialist, April 8, 2020
Hi, Clearlysue!
Thank you for reaching out with your concerns. We're sorry to hear you're having trouble with the auto-dry feature! This feature will use a moisture sensor on the inside of the tub to determine how long to dry your items. This works best with medium sized loads to ensure consistent exposure to the sensor. Oversized loads may need to be redistributed to avoid center wet spots.
Please also ensure your lint filter and exhaust are clean and unobstructed. If the issue continues, we would be happy to take a closer look and troubleshoot with you! Feel free to reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for reaching out with your concerns. We're sorry to hear you're having trouble with the auto-dry feature! This feature will use a moisture sensor on the inside of the tub to determine how long to dry your items. This works best with medium sized loads to ensure consistent exposure to the sensor. Oversized loads may need to be redistributed to avoid center wet spots.
Please also ensure your lint filter and exhaust are clean and unobstructed. If the issue continues, we would be happy to take a closer look and troubleshoot with you! Feel free to reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Front Load Dryer
on April 7, 2020
Posted by: Lhenard
from Rogersville
[This review was collected as part of a promotion.] I love that the dryer is super large capacity and does an amazing job drying clothing. Even my king size thick comforters and quilts fit in this dryer. At first, I was concerned because the dryer didn't get as hot as my old dryer; however, after using it, I love that my clothes get dried, doesn't shrink, and doesn't wrinkle.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Smooth operation!
on April 7, 2020
Posted by: Dan19
from North Port, Fl
[This review was collected as part of a promotion.] I bought this about 2 months ago and I’m really impressed with it.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
good features
on April 8, 2020
Posted by: Janie56
from Cape Coral, FL
[This review was collected as part of a promotion.] I purchased about a month ago and I am still adjusting to learning the settings.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Great quality
on April 10, 2020
Posted by: Much
from New Mexico
[This review was collected as part of a promotion.] I need a new washer and dryer in a pinch. I chose Electrolux based on their quality reviews. I am very happy with them. Both washer and dryer.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com