I just closed in a new home in June and I’ve never had a front loader before and I’m absolutely loving it as well as the digital features and the alarm going off letting me know it is completed
The dryer has been working well in the few weeks since purchase. I purchased it knowing that it was not the multi-featured higher priced model, but I would have expected it to have the ability to turn the drum to prevent wrinkles, as part of the wrinkle free option.
After having this item for 1 year and a half it doesn’t want to spin. Pretty ridiculous being that it is only a year and a half old.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Derrick , Online Outreach Specialist, August 1, 2019
Hi, Francea.
Thank you for taking a moment to share your experience with us.
I feel awful to learn your dryer has not performed as expected.
Though no manufacturer can guarantee against repairs or service visits with any of their models, I’m sorry for the experience you’ve encountered recently with your dryer. Rest assured, we make every effort to manufacture quality products.
Based on the details you provided, I do show a Customer Care Specialist has offered to schedule a free diagnostic service call to properly diagnosis your concerns. If you have reconsidered the offer, please reconnect by dialing 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. Or, you may send an email to socialcare@electrolux.com.