Customer reviews from www.electrolux.com
Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer - White
Average customer rating
4.5
(843 Reviews)
Rating breakdown 843 reviews
5 Stars
579
4 Stars
165
3 Stars
48
2 Stars
20
1 Star
31
89%of customers recommend this product.
(
567 out of
637)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer - White
Customer Rating
1
Stopped working
on July 29, 2019
Posted by: Francea
from Tampa, Florida
After having this item for 1 year and a half it doesn’t want to spin. Pretty ridiculous being that it is only a year and a half old.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Derrick , Online Outreach Specialist, August 1, 2019
Hi, Francea.
Thank you for taking a moment to share your experience with us.
I feel awful to learn your dryer has not performed as expected.
Though no manufacturer can guarantee against repairs or service visits with any of their models, I’m sorry for the experience you’ve encountered recently with your dryer. Rest assured, we make every effort to manufacture quality products.
Based on the details you provided, I do show a Customer Care Specialist has offered to schedule a free diagnostic service call to properly diagnosis your concerns. If you have reconsidered the offer, please reconnect by dialing 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. Or, you may send an email to socialcare@electrolux.com.
We appreciate your feedback and business with us.
Regards-
Derrick
Thank you for taking a moment to share your experience with us.
I feel awful to learn your dryer has not performed as expected.
Though no manufacturer can guarantee against repairs or service visits with any of their models, I’m sorry for the experience you’ve encountered recently with your dryer. Rest assured, we make every effort to manufacture quality products.
Based on the details you provided, I do show a Customer Care Specialist has offered to schedule a free diagnostic service call to properly diagnosis your concerns. If you have reconsidered the offer, please reconnect by dialing 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. Or, you may send an email to socialcare@electrolux.com.
We appreciate your feedback and business with us.
Regards-
Derrick
Written by a customer while visiting www.electrolux.com
Customer Rating
4
So quiet!
on July 21, 2019
Posted by: ginnyj
from Glocester RI
This dryer is basic and works well. It is so quiet I was amazed!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love my new washer and dryer!
on July 20, 2019
Posted by: Meri
from Wonder Lake Il
I purchased about a month ago and love doing laundry now... still don’t like putting it away
Written by a customer while visiting www.electrolux.com
Customer Rating
3
It's very quiet
on July 15, 2019
Posted by: Agnes
from Massachusetts
Our old dryer rumbled and rumbled. This dryer is very quiet. However, the auto dry feature doesn't work very well; clothes are often damp. There are only 2 options for timed dry. Otherwise, it is energy efficient and very quiet.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Derrick , Online Outreach Specialist, July 17, 2019
Hi, Agnes.
Thank you for dropping in and sharing your experience.
Awesome to hear how much you are enjoying your dryer, I am bummed out to learn about the hiccups with auto dry cycle.
With Auto Dry cycles, your load will automatically be dried at the selected temperature to the desired dryness level. Auto Dry cycles save time and energy and protect fabrics. When the load has reached the selected dryness level, it will continue to tumble, unheated, during a cool-down period.
Please keep in mind Initial cycle times for Auto Dry cycles are only estimates, the actual drying time may differ slightly from the time displayed. Cycle Selection Drying times vary depending on size and dampness of the load and fabric type. If the load is too small or almost dry, the moisture sensors may not detect enough moisture to continue the cycle, and the cycle may end after a few minutes. If this occurs, then select the time dry cycle to dry such loads.
For more helpful tips about your dryer’s drying time, I recommend reviewing the “Controls & Settings” of your model’s “Use & Care” guide.
Should you have any additional questions, we can be reached by dialing 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. Or, you may send an email to socialcare@electrolux.com.
Best Regards-
Derrick
Thank you for dropping in and sharing your experience.
Awesome to hear how much you are enjoying your dryer, I am bummed out to learn about the hiccups with auto dry cycle.
With Auto Dry cycles, your load will automatically be dried at the selected temperature to the desired dryness level. Auto Dry cycles save time and energy and protect fabrics. When the load has reached the selected dryness level, it will continue to tumble, unheated, during a cool-down period.
Please keep in mind Initial cycle times for Auto Dry cycles are only estimates, the actual drying time may differ slightly from the time displayed. Cycle Selection Drying times vary depending on size and dampness of the load and fabric type. If the load is too small or almost dry, the moisture sensors may not detect enough moisture to continue the cycle, and the cycle may end after a few minutes. If this occurs, then select the time dry cycle to dry such loads.
For more helpful tips about your dryer’s drying time, I recommend reviewing the “Controls & Settings” of your model’s “Use & Care” guide.
Should you have any additional questions, we can be reached by dialing 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. Or, you may send an email to socialcare@electrolux.com.
Best Regards-
Derrick
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Easy to use and efficient
on July 11, 2019
Posted by: nancy1028
from Tucson, AZ
My husband bought this as a surprise and I have been so happy that he did. It does a better job than our previous dryer.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
dryer
on July 5, 2019
Posted by: mayhem
This dryer has an eco feature which is nice.
It is the first dryer I've had in over 40 years which DOES NOT have an interior light. Thus the good rather than excellent rating.
It is the first dryer I've had in over 40 years which DOES NOT have an interior light. Thus the good rather than excellent rating.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Perfect for the Limited Space
on June 28, 2019
Posted by: Daniel Boone
from Utica NY
It replaces the previous dryer in a small space yet it has 25% more capacity. Quiet and efficient. Controls are not complex.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great features
on June 26, 2019
Posted by: Lancelot
from Birmingham Alabama
My husband and I bought a dryer about a month ago and we love it.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com