Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer - White
Customer Rating
5
Works well!
on January 25, 2020
Posted by: SitkaWolf
from Sitka, AK
Purchased both the dryer and washer months ago. Dependable, quiet and clothes come out wrinkle free. Ours is stacked. The kit was easy to install and saves space. This was our first Electrolux appliance purchase. We are now fans.
Electronic panel broke within the first 6 months. I’ve been dealing with the warranty repair company for 5 weeks now and still not repaired! Awful experience
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Briana, Online Outreach Specialist, January 27, 2020
Hello, 973chrism! Thank you for your feedback! We sincerely apologize for your overall experience. We make every effort to manufacture quality products and your concerns have not gone unnoticed. We have sent you a direct message via email in regards to your concern. Please be on the lookout for your email. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana
Purchased this drier a month ago and have found that the laundry does not always completely dry during the cycle. I have made sure it wasn’t overloaded and have followed directions. Will be returning the unit for something different.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, January 23, 2020
Hi, Scott1!
Thank you for reaching out to us with your concerns. If you are getting damp clothes out, pleas ensure the load is properly distributed and the lint filter and exhaust are clean and clear. For further troubleshooting tips, please refer to the following video: https://youtu.be/DjSA-7oGSbc. If the dryer is still in your possession and you need further assistance after these steps, please contact us by Live Chat on Electrolux.com or by phone at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
The dryer has been installed for a couple of months. It is quiet and dries lightening fast! The only down side to the design is that it does not offer a low setting. It does offer delicate at "normal" on the auto setting. In the beginning I had to hope that the auto setting for "normal" was low enough for the fabrics. The clothes have come out fine. I appreciated the design that fits close to the wall with the right duct kit.
The Electrolux dryer works the way a dryer should Clothes come out with very few wrinkles even without using the wrinkle release feature. I would suggest that there be a timed setting between 30 & 60 min. Overall a good investment.