I bought this dryer couple months ago, having some kind of Manifacturer problem none of cycles produce enough heat or not drying the clothes properly! I have to put several times to dry the clothes! They sent a technician last week, still the same results! I don’t know what to do! It’s not good! I hope they hope will replace with a new dryer?
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Derrick, Online Outreach Specialist, March 9, 2020
Hi, Kosh.
Thank you for sharing your experience with us.
I’m disappointed to learn your dryer hasn’t performed as expected. Rest assured, we make every effort to manufacture quality products.
I would like to learn more about your recent service call, please be on the lookout for an email from me.
For any immediate assistance, you can chat with us at electrolux.com or call us by dialing 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Works well gets the clothes clean with minimal water and detergent. Electrolux was very good about taking care of some issues at the beginning and everything is perfect.
I purchased a brand new set and had problems with error codes the first day I tried to use it.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, March 3, 2020
Hi, Jasmaine!
Thank you for sharing your experience. We're sorry to hear your dryer began having issues from day one! We are happy to continue working with you to ensure it is working as designed. If you have any questions or concerns, please reach out to us by Live Chat on Electrolux.com or by phone at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST at your convenience.