Customer reviews from www.electrolux.com
Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer - White
Average customer rating
4.5
(843 Reviews)
Rating breakdown 843 reviews
5 Stars
579
4 Stars
165
3 Stars
48
2 Stars
20
1 Star
31
89%of customers recommend this product.
(
567 out of
637)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer - White
Customer Rating
2
Auto Dry does not work
on April 7, 2020
Posted by: clearlysue
from CT
We bought this dryer a few weeks ago, and the auto dry feature does not work - clothes are still damp. Time dry has on 30 and 60 minute options - takes two trips to get laundry dry.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, April 8, 2020
Hi, Clearlysue!
Thank you for reaching out with your concerns. We're sorry to hear you're having trouble with the auto-dry feature! This feature will use a moisture sensor on the inside of the tub to determine how long to dry your items. This works best with medium sized loads to ensure consistent exposure to the sensor. Oversized loads may need to be redistributed to avoid center wet spots.
Please also ensure your lint filter and exhaust are clean and unobstructed. If the issue continues, we would be happy to take a closer look and troubleshoot with you! Feel free to reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for reaching out with your concerns. We're sorry to hear you're having trouble with the auto-dry feature! This feature will use a moisture sensor on the inside of the tub to determine how long to dry your items. This works best with medium sized loads to ensure consistent exposure to the sensor. Oversized loads may need to be redistributed to avoid center wet spots.
Please also ensure your lint filter and exhaust are clean and unobstructed. If the issue continues, we would be happy to take a closer look and troubleshoot with you! Feel free to reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Drier quality longevity
on April 6, 2020
Posted by: CatherineKaty
from Vermont
I bought this drier in March of 2018 it's now 2020 and it is making very load noise when using on heated cycle. I called to get assistance and if they had received my registration form it would have had the parts needing replacement covered but they apparently didn't receive my registration card and so it is not covered. Not happy about having to have fixed in the short life it had and the parts not being covered just because they didn't receive the card for the registration when I have proof of the purchase. I don't know why the post card for the registration didn't make it to be recorded.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Anna P. , Online Outreach Specialist, April 7, 2020
Hello CatherineKaty,
We thank you for taking the time to provide your review and apologize that your appliance has started to make a loud noise. The terms of the Platinum Star Warranty advise that we will extended any one-year coverage on parts to three years at no cost to you, provided that you register your product with Electrolux within 60 days of purchase, delivery or closing.
Using the email provided, I was unable to locate a registration. However, our team would be happy to review what assistance may be available to you at this time. Please be on the lookout for an email correspondence from our team.
If you have additional questions or concerns, please contact our customer service team to discuss further by calling 1-877-435-3287 Mon-Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
We thank you for taking the time to provide your review and apologize that your appliance has started to make a loud noise. The terms of the Platinum Star Warranty advise that we will extended any one-year coverage on parts to three years at no cost to you, provided that you register your product with Electrolux within 60 days of purchase, delivery or closing.
Using the email provided, I was unable to locate a registration. However, our team would be happy to review what assistance may be available to you at this time. Please be on the lookout for an email correspondence from our team.
If you have additional questions or concerns, please contact our customer service team to discuss further by calling 1-877-435-3287 Mon-Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Washer-Dryer great so far
on April 6, 2020
Posted by: DonLR
from Columbia, SC
We brought the Electrolux washer-dryer combo about 5-6 months ago and hed them installed stackable. Thus far we have been very satisfied with them.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
on April 5, 2020
Posted by: Lori T
from Florida
We bought this along with the washer for our Florida home in Feb 2020. Quiet efficient, easy to read control panel.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Easy to use, dependable, and nice looking
on April 5, 2020
Posted by: Sylver
from Charlotte, NC
I have used an Electrolux vacuum my whole adult life and my mother did too, so the name carries some weight with me. Also I have a comparatively tight space for the dryer and was so happy to find the right dimensions without having to compromise on the capacity.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
on April 5, 2020
Posted by: Michelle46
from Columbia,sc
I moved in my house about four months ago I have enjoyed my dryer
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Best dryer hands down
on April 4, 2020
Posted by: Ch22407
from Virginia
We have this unit as a stackable for saving space. This dryer has quiet operation and it handles large family loads great. The lint trap is awesome, collects lint even from clothes you would think have none to give. The machine was easy to install and over the month we have had it, three loads a day no issues. We couldn't be happier with this machine.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love it!
on April 1, 2020
Posted by: rmc9312
from Media PA
Best investment ever. It works great!!! Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com