I was excited about getting my new dryer. However, I have found that the start button doesn’t start the dryer. I have to keep pushing the button for it to start. Overall, I am happy with the purchase.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Bianca, Online Outreach Specialist, June 15, 2020
Hi, Jsoule29!
Thanks for your feedback. We are pleased to hear you are satisfied with your dryer, except for your concerns regarding starting the unit. I couldn’t locate any contact with us pertaining to your concerns. If you need further assistance, please feel free to chat with us at electroluxappliances.com or call us at 877-435-3287. We are available Monday through Friday from 8:30 am-8 pm EST. -Bianca
This dryer is less than a year old. I have had someone out to service it 8 times !! I pray it works every time I turn it on. I have missed 8 full days of work and spent hours at the laundromat. It has truly been a nightmare!! The dryer vent never stays in place!!
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist, June 15, 2020
Hello, Courtney77!
Thanks for your review. We are not pleased to hear about your experience with your dryer. We make every effort to manufacture quality products and your concerns have not gone unnoticed. I was able to locate and review your account and see where your file is being reviewed for a replacement and you will be contacted with a resolution. If you need further assistance, please feel free to chat with us at electroluxappliances.com or call us at 877-435-3287. We are available Monday through Friday from 8:30 am-8 pm EST. -Bianca
We have had our new electric dryer for about a month now and I can honestly say that it is the BEST dryer I have ever used. There are a number of settings that you can use, and the best part is even if you choose a longer setting, if it senses that the clothes are dry it will shut off!! We couldn't be more thrilled with our purchase.