We’ve had ours for about 6 months. I enjoy the energy efficiency. I do have a hard time getting loads dry unless I use the heavy duty setting. We also just had a repair performed because the heating mechanism wasn’t functioning properly so maybe that will fix that problem. The technicians were very kind and efficient.
I would recommend this to a friend!
Response from www.electrolux.comBy Corletta , Outreach Social Specialist , November 2, 2020
Hi Awtwo, thanks for reaching out to us. For us, it’s essential to hear how our products are performing. Clothes are gently tumbled while moisture sensors detect when clothes are dry to prevent over-drying. If the repair does not resolve your issues, we’re here to help! Feel free to chat with us online at Electroluxappliances.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Corletta
We bought the set washer and dryer Washer is fine but dryer does not get hot. I have to run timed dry 3 times at 60 min. And I do VERY small loads so that’s not the problem. It does not get hot enough to dry the clothes. Hate it.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Katrina, Outline Outreach Specialist, October 14, 2020
Hello, Ellen825!
Thank you for your feedback. We always want to know when one of our owners needs help, and we may have some solutions for this exact issue. Ensure that the lint filter is cleaned after every load, and the exhaust system meets all requirements for proper ventilation per the installation guide. If this doesn’t resolve your concerns, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm EST. -Katrina
We bought our dryer spring 2020. We have had it now for 6 months and it worked great for the first couple of months. However, the problem that we are having is that it keeps turning off 3-5 minutes after a cycle is started and it keeps saying "clean out lint filter." We are very good at keeping the lint filter clean before and after every use. This error message comes on even when the lint filter is completely clean. We have removed the lint holder, serviced the dryer and still can't understand why we are getting this error message. This is our only concern.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy R'Shaye, Online Outreach Specialist, October 3, 2020
Hello, Sammie. Thank you for bringing this to our attention. We are sadden to see you had to come to us under these circumstances. We only want what is best for our customers. Rest assured, we are here to help every step of the way. Please contact us by chat or call us at 877-435-3287 Mon-Fri, 8:30 am - 8 pm EST. ~R'Shaye
I have had this machine for 9 months. It is a beautiful machine It worked well up until about a month ago. The dryer heats up but it does not dry my clothes anymore. I called Electrolux and filed a claim and the dryer repair is covered under the warranty which is wonderful. I would recommend getting this dryer