Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer - White
Customer Rating
1
Doesn't dry within timed cycles!
on April 29, 2021
Posted by: Lenny74
from NJ
We bought this dryer 2 weeks ago and not a single load dried within the cycle times. There was always a piece of laundry that was damp.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Hailea, Online Outreach Specialist, April 30, 2021
We’re so sorry to hear about the drying trouble you’re having with your brand-new dryer, and we’d love to see how we can improve this experience! There are a few different cycle selections, cycle settings, and cycle options for this model that can be adjusted depending on the type/size of load, and we’d definitely recommend playing around with these to see what works best for you. If you’d like, you can also view this brief video https://youtu.be/NMfOsyO5W-4 that has some great tips and tricks too. If you continue to have issues with damp items, definitely connect with us via Live Chat on our website or through our Customer Support line at 1-877-435-3287 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be happy to help! – Hailea
It took me awhile several loads to figure out which settings would get clothes done. The settings are limited and, except for the delicate cycle, everything takes 60-62 minutes. Not exactly the modern efficiency machine for environment and utility usage. The dewrinkle setting doesn’t do the job, and my old GE with this setting, actually did (extremely handing for suit jackets and materials that don’t readily iron well at home). The machine is loud, and door is cheesy in its feel and construction.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Hailea, Online Outreach Specialist, April 12, 2021
Thank you so much for sharing your story with us, Magatonia. Please know that our dryers meet strict criteria to guarantee high-quality energy efficient performance, and cycle times may vary depending on the load type since there are moisture sensors to guarantee a complete dry. However, if you are having trouble with any of the features on your new dryer, we’d love to see what we can do to assist you! So, join us via Live Chat on our website or through our Customer Support line at 1-877-435-3287 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be happy to help! – Hailea
I just bought it in the last month and can’t believe how quiet it is and efficient. It dries perfectly and according the the options I choose which is never too much or not enough heat for the type of clothes I’m drying. Highly recommend
All too often when running the dryer, an item being dried will land on the lint filter. If another object doesn't sweep the filter blocking object away, the drier cycle stops and a 'clean lint' message appears in the display. This would be great if the filter was actually dirty but it happens even when the filter is spotless. This happens even more often when drying small items such as wash cloths. Then, the only way to complete a cycle is to throw a larger and heavier object in along with the smaller items (think pair of jeans). To make things worse, when you open the door to check the filter, the cycle resets to the beginning. At first I thought the dryer might not be level, but that was not the case.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy R'Shaye, Online Outreach Specialist, March 25, 2021
Hello, Markw571. We truly apologize for your experience with your dryer. We understand wanting to have an effortless experience with your appliance. Try raising the front end of the dryer to keep the clothes from resting on the lint filters. Should you need additional assistance, please connect with us here by chatting with our live agents Mon-Fri, 8:30 am - 8 pm EST. -R'Shaye