Overall I like this dryer, the controls are intuitive and easy to use. It doesn't dry heavier loads completely, can't set time for more than 60 min. Need to check clothes promptly to ensure dryness, run for more time, or your clothes will smell musty.
I would recommend this to a friend!
Response from www.electrolux.comBy R'Shaye, Online Outreach Specialist, May 24, 2021
Hi, Thank you for connecting with us about your dryer. We understand your concerns about your clothes being dry. Please ensure your load of clothes are not compact in the dryer, so that the heat can follow evenly throughout the drum. Should you have additional concerns about your dryer, come chat with our live chat agents Mon-Fri, 8:30 am - 8 pm EST. -R'Shaye
We bought this dryer 2 weeks ago and not a single load dried within the cycle times. There was always a piece of laundry that was damp.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Hailea, Online Outreach Specialist, April 30, 2021
We’re so sorry to hear about the drying trouble you’re having with your brand-new dryer, and we’d love to see how we can improve this experience! There are a few different cycle selections, cycle settings, and cycle options for this model that can be adjusted depending on the type/size of load, and we’d definitely recommend playing around with these to see what works best for you. If you’d like, you can also view this brief video https://youtu.be/NMfOsyO5W-4 that has some great tips and tricks too. If you continue to have issues with damp items, definitely connect with us via Live Chat on our website or through our Customer Support line at 1-877-435-3287 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be happy to help! – Hailea
It took me awhile several loads to figure out which settings would get clothes done. The settings are limited and, except for the delicate cycle, everything takes 60-62 minutes. Not exactly the modern efficiency machine for environment and utility usage. The dewrinkle setting doesn’t do the job, and my old GE with this setting, actually did (extremely handing for suit jackets and materials that don’t readily iron well at home). The machine is loud, and door is cheesy in its feel and construction.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Hailea, Online Outreach Specialist, April 12, 2021
Thank you so much for sharing your story with us, Magatonia. Please know that our dryers meet strict criteria to guarantee high-quality energy efficient performance, and cycle times may vary depending on the load type since there are moisture sensors to guarantee a complete dry. However, if you are having trouble with any of the features on your new dryer, we’d love to see what we can do to assist you! So, join us via Live Chat on our website or through our Customer Support line at 1-877-435-3287 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be happy to help! – Hailea