We appreciate your feedback! We are sad to learn that you have such concerns with ​your new dryer. We want to step in and support you. Please note that initial cycle times for auto-dry cycles are only estimates. The actual drying time may differ slightly from the time displayed. Auto-dry cycles are meant to take the guesswork out of selecting the correct drying time for each load. Moisture sensors sense the moisture level of the load as it tumbles through the heated air. With auto-dry cycles, the load will automatically be dried at the selected temperature to the desired dryness level. When the load has reached the selected dryness level, it will continue to tumble, unheated, during a cool-down period. This helps reduce wrinkling and makes items easier to handle during unloading. Also, did you know that the time dry cycle allows the option to select drying time settings ranging from 30 to 65 minutes? However, for shorter drying times, you can select the Fast-dry cycle (if available on your model), which has preset times of 20 minutes with a preset temperature of high only. Additionally, for delicate or very small loads, add two or three similar items to improve tumbling action. You can also try placing delicate, rubber-coated, or small items in a mesh bag (not included) to help improve tumbling. Lastly, check out this quick video to learn more about understanding your dryer display and controls.

https://youtu.be/eM3Wu8BNlXk

If we can help with anything directly, please don't hesitate to reach out. We can be reached via Live Chat from our website or by phone at (877) 435-3287. Contact us between 8:30 am and 8 pm EST, Monday through Friday. We hope this information was helpful. ~Keyanna