Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer - White
Customer Rating
1
Defected product
on December 24, 2023
Posted by: Uyenbeti
from Atlanta
Dryer electrical panel/wire doesn’t work right after the technician installed. Called customer service and got informed that parts weren’t available. Now I am stuck.
Response from www.electrolux.comBy Christi, Online Outreach Specialist, December 26, 2023
Hi, Uyenbeti. Thank you for stopping by to share your feedback on the appliance with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and experience in the hopes that we can better serve your needs in the future. I can see that you are working with our customer care team toward a resolution. If you need further assistance, please feel free to contact us via live chat or call us at 877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Christi
I have never had a machine that would clean treated spot in the first wash. My clothes look cleaner than ever before! I don’t have to dry the heavy load twice to get them dry or use a hotter setting on the delicates. Love the machines!!
Purchased on the recommendation of a family member that has to 2 sets of Electrolux washers and dryers. So far loving the dryer. Large size, easy to operate, and dries quickly.
I’ve seen and heard of their products in the Philippines not not so much in the US. So far I think it was a great buy. Only concern is that it has too many options. Most of the time I just want to dry my clothing on high for 60 minutes and be done.
This is a pretty solidly made dryer, but doesn’t dry as well as it should. The thicker stuff like towels are still damp when you take out a load. Kinda sad how much you have to pay for average, or below these days.
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, November 9, 2023
Hi there, valued customer! Thank you for making time to provide us with your feedback. Larger loads will take longer to dry. Try adjusting your settings to fit your laundry load size. Make sure to leave room for the items in the dryer to tumble freely so you can avoid damp areas on your clothing. It’s recommended to fill the drum 1/3 to ½ full. This also helps reduce wrinkling. If any of these tips didn't work, feel free to reach out us here or via Live Chat or by phone at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help.
I picked this dryer specifically because it can dry 8 cubic feet of laundry. It’s in my moms Airbnb rental. It gets a lot of use and it gets the job done. It replaces a dryer that leashed 23 years. The only nit I would say is that it’s very thin walled so make sure no one touches the side when it’s on. I accidentally brushed up along the side and the drum wall was so thin is rubbed.
The machine works well and is fairly quiet, so far. Perhaps we are just getting used to the drying times required but some of our items come out slightly damp. I’m sure this is just a matter of knowing which drying cycle to select. I hope the machine continues to work well over the coming years. Only time will tell.