Customer reviews from blackanddeckerappliances.com
Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Average customer rating
4.6
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
239
4 Stars
49
3 Stars
5
2 Stars
4
1 Star
13
93%of customers recommend this product.
(
272 out of
291)
Customer Reviews for Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Customer Rating
3
Works good but...
on February 22, 2019
Posted by: Packetman
from Flushing, mi
Gender:Male
My wife for me this for Christmas and it worked great. After a short period of time the plastic piece on the lid broke off that allows the unit to turn on. I see that written a few times so it must be a common problem
Response from blackanddeckerappliances.comBy Jim, Customer Service, February 26, 2019
Thank you for offering your feedback regarding your Black + Decker FP4200B. I’m sorry to hear about the trouble you’ve experienced with your food processor. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Works well until lid piece broke off
on March 12, 2019
Posted by: MissS
from Kitchener-Waterloo, Ontario
Gender:Female
The good processor works well, After several uses, the plastic tab on the lid that ensvles it to lock closed has broken. I don’t have the receipt, as it was a gift and feel it should not have broken with regular use so quickly. I cannot find a way to replace the lid so it can be used either...so frustrating.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Jim, Customer Service, March 14, 2019
Thank you for offering your feedback regarding your Black + Decker FP4100B. I’m sorry to hear about the trouble you’ve experienced with your food processor. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
on April 26, 2019
Posted by: Ari123
from Washington DC
Gender:Female
[This review was collected as part of a promotion.] This is a great and affordable food processor. Here are some pros and cons about the product. It's small and easily fits on a counter or can easily be stored in a small out of the way spot, like cabinets. It's easy to pick the unit up and maneuver it with 1 hand. Super easy assembly: didn't read any of the instructions and easily got it put together and used it successfully. If you're ever used a food processor, you won't have any issues with this one, either. It also seems to cut through things pretty easily and with the two blades, you can chop, slice, or grate. It easily does all the things you expect from a food processor.
Although I like the product, because the unit is so light, there's suction cup feet to hold it in place during use. It's great while you're running it (w/out the feet it would likely dance about on the counter), but a little bit of a pain when you want to move it. You have to intentionally "unstick" the feet to get them to break the suction to pick up the unit off the counter. Second, The way the lid is designed, there's a space between the chute you put in the food and the rim of the lid where food gets caught while you're processing. It's just small enough that you have to use a knife or other thin item to push the food back out. Not hard if you do it while the foods fresh, but would be problematic if you waited to clean up the lid til you were done cooking and the food dried on.
Overall, I recommend this product to my friends and family.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 1, 2019
Thank you for sharing your feedback regarding your Black+Decker FP4200B. I'm glad to hear that your food processor has been serving you so well! I’m confident that your food processor will continue to provide exceptional performance, but if you ever need assistance with it, I’d be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 41782823, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Multiple features
on April 26, 2019
Posted by: Adarrow93
from binghamton
Gender:Female
[This review was collected as part of a promotion.] The Black + Decker 8 cup food processor has made dinner prepping alot easier. It has multiple options from chopping, slicing and shredding many varieties of food. The food processor is also easy to use and takes only a few minutes to clean after use.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Very fast!
on April 26, 2019
Posted by: KMS79
from Louisiana
Gender:Male
[This review was collected as part of a promotion.] Used it to make a crust out of graham crackers for a cheese cake. Worked beautifully and in hardly any time.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great Product
on April 27, 2019
Posted by: firefrog37
from Asheville NC
Gender:Female
[This review was collected as part of a promotion.] This processor is so great.I love that you can make all kinds of things in this. The processor was not to loud and very easy to use. I have one question how did I go so long without this product.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great features
on April 27, 2019
Posted by: Denny322
from PA, United States
Gender:Male
[This review was collected as part of a promotion.] The black and decker food processor is simply amazing it takes the work out of chopping dicing or slicing anything in the kitchen you can slice vegetables fruit or dice anything I will be using this every day especially for cook outs
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Plastic piece fell off first use
on April 28, 2019
Posted by: Kendallcrow95
from Houston, tx
Gender:Female
The first time I tried to use it the plastic piece fell off. Very frustrating.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 1, 2019
Thank you for offering your feedback regarding your Black+Decker FP4200B. I’m sorry to hear about the trouble you’ve experienced with your food processor. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com