Customer reviews from blackanddeckerappliances.com
Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Average customer rating
4.6
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
239
4 Stars
49
3 Stars
5
2 Stars
4
1 Star
13
93%of customers recommend this product.
(
272 out of
291)
Customer Reviews for Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Customer Rating
5
Easy-to-use
on May 23, 2021
Posted by: SLEE
from Red River/ Texas/Oklahoma
Gender:Female
[This review was collected as part of a promotion.] If you can believe I'm 77 and this is my very 1st food processor. I'm thrilled how easy it is to use. It's opened a new world of cooking for me. Thank you Black and Decker.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Awesome!
on August 19, 2021
Posted by: cheyhgrace22
from Lawrence, Kansas
Gender:Female
This was very easy to assemble. I didn't even need the instructions. When I put six chopped bell peppers and half a pound of chopped baby carrots into this it all fit below the fill line; And when I pulsed it they cut into very fine pieces in about 20 seconds. I definitely will be telling people about this product.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Simple design and easy to use
on August 22, 2020
Posted by: Kelsey J
from WA
Gender:Female
[This review was collected as part of a promotion.] I got this as a free trial. I have to say this is one of the easiest to use and clean by far.Pros: simple to setup, versatile, and easy to clean. Only cons I found is that its mainly plastic so I question durability but it has a place on my counter top.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, August 24, 2020
Thank you for offering your feedback regarding your Black+Decker Food Processor. I'm sorry to hear that you were somewhat disappointed in the design of your food processor, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new food will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 41985698, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Trial run
on January 21, 2022
Posted by: Zaven
from Sand Springs, OK
Gender:Male
Obtained today and took her out for her trial run. She passed with flying colors. Was going to rate 5 stars until I remixed refrigerated meal stored since preparation. Smelled motor so pulled back.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, January 24, 2022
Thank you for offering your feedback regarding your Black+Decker 3-in-1 Easy Assembly 8-Cup Food Processor. I'm sorry to hear that you were somewhat disappointed of the smell from your food processor, but I'm glad it has been operating properly. If the appliance is smoking or has a burning smell during the break-in period (1st or 2nd use), this is normal. The unit is burning off lubricant that is used in the manufacturing process. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new food processor will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42198052, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Texture was perfect
on November 16, 2022
Posted by: Joandgirl
from Kansas City, Missouri
Gender:Female
[This review was collected as part of a promotion.] I bought this today to make my mom's cranberry relish it came out perfect! I didn't want to puree it so I pulsed it.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Black and Decker food prosser
on April 7, 2025
Posted by: ruth51
Bought it several years ago
and we absolutely love it
and we absolutely love it
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Won't spin
on January 9, 2019
Posted by: TLM215
from Carthage NY
Gender:Female
[This review was collected as part of a promotion.] I received this as a gift and have been trying for months to use it but the problem is that even assembled correctly the stupid thing wont spin so it's useless
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 11, 2019
Thank you for offering your feedback regarding your Black+Decker FP4200B. I’m sorry to hear about the trouble you’ve experienced with your food processor. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Broken Lid
on March 3, 2019
Posted by: Corey
from Canada
Gender:Male
I bought this for my girlfriend as a gift and the first time using it was fantastic. The second time she went to use it, the little plastic tab snapped off. It seems from reading other reviews that this is a common occurrence. Pretty disappointing...
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 6, 2019
Thank you for sharing your feedback regarding your Black+Decker FP4100B. I'm sorry to hear about the trouble you’ve experienced with your food processor's lid. I've taken action by documenting your complaint, and I'd like to work with you to ensure that we resolve any potential issues for you and our other customers. This generally includes issuing a warranty replacement, as well as sending your current food processor to our returns center for analysis, at no cost to you. Please contact us at 1-800-231-9786 or reply to the email I've sent from youropinionmatters@spectrumbrands.com, so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com