Customer reviews from blackanddeckerappliances.com
Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Average customer rating
4.6
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
239
4 Stars
49
3 Stars
5
2 Stars
4
1 Star
13
93%of customers recommend this product.
(
272 out of
291)
Customer Reviews for Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Customer Rating
5
Love this product
on November 28, 2018
Posted by: Viblack1
from Casa grande,az
Gender:Female
[This review was collected as part of a promotion.] I dont know how i lived without this! I use it for EVERYTHING
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Awesome
on December 3, 2018
Posted by: Jade
from Florida, United States
Gender:Female
[This review was collected as part of a promotion.] Loved this product easy to use for chopping my veggies; making purees and more has helped me in many recipes!!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
easy to operate
on December 3, 2018
Posted by: beth45
from Mannington, WV, United States
Gender:Female
[This review was collected as part of a promotion.] really love how this processor is so easy to work.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Does It All - Slices, Shreds, Chops!
on December 7, 2018
Posted by: Laurajj
from Apple Valley, MN, United States
Gender:Female
[This review was collected as part of a promotion.] This is perfect for our family. It is a GREAT size. Does not take up tons of counter space, yet holds up to 8 cups!
Comes with the S blade for mixing and chopping foods.
Also includes the dual-sided disc for when you want to shred or slice!
I love the Pulse plus 2 speeds! Really allows you to use it for almost anything! We have a big garden, and I love being able to slice the vegetables at night without a huge clean up. Love that the removable parts are all dishwasher safe!
Very nice style and classy look on our counter!
It is really an all in one and at a great price!
Comes with the S blade for mixing and chopping foods.
Also includes the dual-sided disc for when you want to shred or slice!
I love the Pulse plus 2 speeds! Really allows you to use it for almost anything! We have a big garden, and I love being able to slice the vegetables at night without a huge clean up. Love that the removable parts are all dishwasher safe!
Very nice style and classy look on our counter!
It is really an all in one and at a great price!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Problem with cleaning the bowl
on January 17, 2019
Posted by: Mark 04
from Phoenix Az
Gender:Male
When hand washing, water gets in the handle and stays there for days. I would not put the plastic container bowl in a dishwasher. It is a design flaw. There seems to be no way to drain or dry out the condensation inside the handle. Eventually the screw securing the handle to the bowl will rust. Unsanitary.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, January 18, 2019
Thank you for offering your feedback regarding your Black + Decker FP4100B. I’m sorry to hear about the trouble you’ve experienced with your food processor. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Lid broke
on January 28, 2019
Posted by: Bob walker
from Pittsburgh, pa
Gender:Male
Wife got this as a Christmas gift and it broke the 1st time she used it. The lid has a small plastic piece that presses the spring in the handle (I think safety feature) but it broke off when twisting the lid on. I hope it is covered by the warranty.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 30, 2019
Thank you for offering your feedback regarding your Black+Decker FP4200B. I’m sorry to hear about the trouble you’ve experienced with your food processor's lid. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Christmas present
on February 2, 2019
Posted by: Cowgirl13
from Grand rapids mi
Gender:Female
[This review was collected as part of a promotion.] I recieved this from my husband and the first time i get it out to use it, plugged it in and it doesn't work. My husband tipped it over to check wiring and sounds like the motor is moving around
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 4, 2019
Thank you for offering your feedback regarding your Black+Decker FP4200B. I’m sorry to hear about the trouble you’ve experienced with your food processor, but I'm happy to advise that this is typically something I can troubleshoot for you. If the troubleshooting doesn't resolve this, then I can address this for you under the two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Disappointed!
on February 10, 2019
Posted by: Amanda329
from Martinsburg, Wv
Gender:Female
I bought this about a month ago. We used this one time. The second time we went to use it the plastic piece fell off the lid that lets the food processor know its closed. Very disappointing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, February 12, 2019
Thank you for offering your feedback regarding your Black + Decker FP4200B. I’m sorry to hear about the trouble you’ve experienced with your food processor. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com