Customer reviews from blackanddeckerappliances.com
Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Average customer rating
4.6
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
239
4 Stars
49
3 Stars
5
2 Stars
4
1 Star
13
93%of customers recommend this product.
(
272 out of
291)
Customer Reviews for Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Customer Rating
1
Horrible at one of the main tasks it should be gre
on July 25, 2025
Posted by: Andrewhustava
from Texas
Gender:Male
Shredder blades are extremely dull grinds up the cheese rather than shreds and the space between the blades and entrance is too much so it doesn't work all that well to top it off i only ised it 2 times thus far and every time it smells as if the motor is gunna burn up redesign the lid and get a better motor and sharpen the shredder blades
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, July 25, 2025
Thank you for offering your feedback regarding your Black+Decker Easy Assembly Food Processor. I’m sorry to hear of the experience you're having with your food processor. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Breaks easily
on August 5, 2025
Posted by: Caelie King
The bowl broke after maybe 10 uses. Can’t figure out how to order a replacement (if its even worth the money to do so.)
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, August 6, 2025
Thank you for offering your feedback regarding your Black+Decker Easy Assembly Food Processor. I’m sorry to hear of the experience you've had with your food processor's bowl. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Broken… again
on August 19, 2025
Posted by: RNB2
Gender:Female
This is the second one I’ve bought. The first lasted years so I bought the same one again, but the one I bought about 9 months ago just broke. I keep having issues with the bowl getting stuck and then a small piece that pushes the sensor in, allowing the machine to start, breaks off. I love the 8 cup capacity of it, but it’s just not worth buying again. I’m trying to find a replacement bowl. But if I’m unable to, then I’m not going to buy another one this time.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Consumer Service, August 19, 2025
Thank you for offering your feedback regarding your Black+Decker food processor. We are sorry to hear that the safety switch to the bowl for your food processor has broken. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your product has a two-year warranty. Please look for the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not durable
on August 31, 2025
Posted by: Krishna
Lid of the cup is broken in just 1 year. And I don’t use it too often. So not happy with the product
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, September 2, 2025
Thank you for offering your feedback regarding your Black+Decker 3-in-1 Easy Assembly Food Processor. I’m sorry to hear of the experience you've had with your food processor. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
just don't
on September 17, 2025
Posted by: debl
from Illinois
Gender:Female
[This review was collected as part of a promotion.] It worked wonderfully for a little while and the motor still runs well if you can get the lid on it - won't latch. (Someone else with this problem thought it might have shrunk in the dishwasher - mine has never been in the dishwasher!) On top of that, can't find a replacement so I have this useless motor...what a waste!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Not durable
on October 6, 2025
Posted by: K0825
The food processor worked well but it got knocked over and the bowl broke into pieces. Not durable at all!!
Went to find/buy a replacement bowl and can’t find anything :(
Went to find/buy a replacement bowl and can’t find anything :(
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com