Customer reviews from blackanddeckerappliances.com
Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Average customer rating
4.6
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
239
4 Stars
49
3 Stars
5
2 Stars
4
1 Star
13
93%of customers recommend this product.
(
272 out of
291)
Customer Reviews for Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Customer Rating
5
Just dandy
on October 1, 2023
Posted by: JimmyG
from Virginia Beach
Gender:Male
I just got it and used it for the first time to make coleslaw and it works just fine.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Works Great!
on December 20, 2023
Posted by: Jb1212
from Bonita Springs, FL
Gender:Female
[This review was collected as part of a promotion.] I bought this product a month ago for use during the XMas holidays. Fantastic for fine chopping of Oreo cookies for a recipe. Highly recommend. Love it!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great machine
on October 26, 2024
Posted by: Sh60
It made my 1st experience of using a food processor easy & enjoyable!
Thank you!
Thank you!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
One time use
on January 29, 2025
Posted by: Gonzalo
from Ny, ny
Gender:Male
Broke on the first time I used it. It worked for one cicle of processing soft plantains and it stopped working. It no longer spins. It was not over packed and I have done the same amount on my other food processor without a problem.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Consumer Service, January 29, 2025
Thank you for offering your feedback regarding your Black+Decker food processor. We are sorry to hear that your product stopped working during the first use. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your product has a two-year warranty. Please look for the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Replaced my old one
on February 2, 2025
Posted by: Omgme
This food processor replaced a very old Black and Decker food processor which I had been using for many years. This one is even better with a few design changes. I hope it will last as long as the old one.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
No complaints WHATSOEVER 😃
on March 30, 2025
Posted by: Anonymous
from Shawnee Oklahoma
Gender:Female
[This review was collected as part of a promotion.] This processor was a gifted to me. I have to say, I got it 3 days ago and I've already used it two times. I made a cucumber salad in record time. 😊 And I couldn't be more pleased. I didn't know I needed a food processor! Very simple to use and very simple to clean. Very happy.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Came broken
on April 9, 2025
Posted by: Pattie 49
from Saxonburg PA
Gender:Female
I bought this one week ago. Went to use for the first time and it will not come on. The outlet works, it is not over packed, trying to make hummus. Went over the instructions multiple times and can not get it to work. Definitely a waste of money.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, April 10, 2025
Thank you for offering your feedback regarding your Black+Decker Food Processor. I’m sorry to hear of the difficulties you're having with your food processor. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Lid broke after 10 uses.
on April 12, 2025
Posted by: bmar
from Northern kentucky
Gender:Male
I purchased this processor to help mix ingredients. It works great but has a major flaw. A tab broke off of the lid near the handle and now it wont turn on. The tab on the lid is a safety and is aparently very fragile. No replacement option available. Lids online are half the cost of a new machine. Never buying Black and Decker products again! Its sad too, the machine worked great! Do better.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, April 14, 2025
Thank you for offering your feedback regarding your Black+Decker Easy Assembly Food Processor. I’m sorry to hear of the experience you had with your food processor's lid. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com