Customer reviews from zojirushi.com
Zojirushi - 5.5 Cup Umami Micom Rice Cooker & Warmer - Metallic Black
Average customer rating
4.8
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
57
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
0
98%of customers recommend this product.
(
52 out of
53)
Customer Reviews for Zojirushi - 5.5 Cup Umami Micom Rice Cooker & Warmer - Metallic Black
Customer Rating
2
Great rice cooker but worn down quickly
on December 5, 2023
Posted by: TC-SF
from San Francisco
Gender:Female
I bought this in January 2023 and in under a year, the coating of the rice cooker bowl has already chipped off. I have never used anything other than the provided rice scooper on it so I don’t understand how it happened. I’m a little disappointed since I decided to upgrade to this rice cooker with the idea that I’ll use it for a long time but I already need to purchase a replacement bowl.
Response from zojirushi.comBy Zojirushi Customer Support, December 6, 2023
We appreciate you taking the time to share your thorough experience with your rice cooker. The cooking pan may experience premature wear if placed in the dishwasher or using other utensils that will scratch the surface. However, if this is not the case then we always recommend reaching out to our Customer Service team so that they can assist you with your cooking pan. Please reach out to them so that they can provide you with assistance: https://www.zojirushi.com/app/customer_service/entry
Written by a customer while visiting zojirushi.com
Customer Rating
5
Effortless and perfect rice every time!
on November 5, 2023
Posted by: Lamfam08
from FL
Gender:Female
[This review was collected as part of a promotion.] The umami micom rice cooker is super easy and convenient. You measure the. Rice, water and hit one button…and voila perfect rice every time! The rice taste amazing when cooked in the rice cooker. I would definitely recommend adding the umami rice cooker to your kitchen.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5
A great rice cooker and warmer!
on October 11, 2023
Posted by: Disneydvc07
from Iowa
Gender:Female
[This review was collected as part of a promotion.] I got the zojirushi umami micom rice cooker and warmer and it works great ! It’s a very easy to use and it does a great job cooking the rice and keeping it warm! If your family eats a lot of rice I would highly recommend this product!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5
Great gadget!
on September 28, 2023
Posted by: Dani0828
[This review was collected as part of a promotion.] I needed a rice cooker to help make my life a little easier. This one is so easy to use! I can keep it on the corner of my counter and it doesnt take up a ton of space. I also like how the buttons are easy to figure out. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
3
Regretfully
on September 24, 2023
Posted by: Eve93
from New York
Gender:Female
I have had this unit for over 18 months. After using this unit for quite some time now, I have regretfully found two issues. First, using the provided cup and correlating lines in our pot for making Jasmine Rice, I have noted that rice comes out mushy. I now stay significantly below line for best results. Second, the non-stick coating on the pot itself is dislodging and showing up as black specks in the rice. This does not seem up to par with a premium brand like Zojirushi.
Response from zojirushi.comBy Zojirushi Customer Support, Zojirushi Customer Support, September 25, 2023
We appreciate you sharing your experience with your rice cooker. We are surprised to learn that the jasmine rice is coming out mushy and about your cooking pan. We are always available to provide any assistance on any issue you are experiencing or if you simply have any questions. Our Customer Service Team will be happy to assist you with the rice and your cooking pan: https://www.zojirushi.com/app/customer_service/entry
Written by a customer while visiting zojirushi.com
Customer Rating
5
Great features
on September 24, 2023
Posted by: Shariann756
from Wayne IL
Gender:Female
[This review was collected as part of a promotion.] This rice cooker is the perfect size and has so many great features. It’s very easy to use and makes a full 5 cups of rice. The menu option also lets you steam and slow cook, which I used for my garden vegetables. They came out great. There’s a keep warm/extended keep warm/and reheat function, which works when the rest of the dinner is not ready yet. the steaming basket and inner cooking pan are very easy to clean.
Written by a customer while visiting zojirushi.com
Customer Rating
5
Great product!
on September 24, 2023
Posted by: mimi4664
from Eagan, MN
Gender:Female
[This review was collected as part of a promotion.] This rice cooker made the best rice I have ever had. Its a game changer for me! The rice was fluffy and tasted delicious. It has specific settings for jasmine rice, brown rice, etc. It comes with a steaming basket for veggies, or whatever you would need to steam, such as dumplings. The inner cooking pan is non stick, and super easy to clean. You can also cook soups, stews, etc with the slow cooker function. This rice cooker is so versatile.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5
Zojirushi - Umami® Micom Rice Cooker & Warmer NL-G
on September 18, 2023
Posted by: dpcomm1
from West Salem, WI
Gender:Male
[This review was collected as part of a promotion.] Zojirushi - Umami® Micom Rice Cooker & Warmer NL-GAC10/18 This rice cooker works it makes making rice really easy and the rice comes out great and the steamer basket is very handy I have been trying different recipes and different settings and functions on the rice cooker
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com