Customer reviews from zojirushi.com
Zojirushi - 5.5 Cup Umami Micom Rice Cooker & Warmer - Metallic Black
Average customer rating
4.8
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
57
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
0
98%of customers recommend this product.
(
52 out of
53)
Customer Reviews for Zojirushi - 5.5 Cup Umami Micom Rice Cooker & Warmer - Metallic Black
Customer Rating
4
Love love love, despite flaking teflon
on August 18, 2026
Posted by: Foodgoesinhere
from Bellevue, WA
Gender:Male
Perfect rice every single time. Not an Asian family so no history of choosing or cooking rice, and machine has been great way in. Now feeding family rice at least weekly, and becoming slight rice snob, in good way. Takes longer than cooktop (especially brown rice) but zero effort once it starts. 5.5 cups more than enough for dinner for 4 or 5, usually with leftovers. Pour in milk/sugar/blueberries etc for breakfast next morning. Tried gaba brown once - only disaster so far, unsure why - but will try again some lazy day.
Easy to clean, minimal maintenance, stores in pantry between uses (retractable cord would be nice!) No issues with clock battery after 3+ years - although timer more important than clock anyway.
But man, that non-stick bowl! Before buying, read that finish can be delicate, so obsessively careful from day 1: only plastic serving spoon ever touched bowl. Washed only by my hand, with non-abrasive sponge. Still, with ~10 uses: tiny chip in non-stick coating. Now 3 years later, has couple more tiny chips. Will likely replace bowl soon (machine itself looks like it will go on forever) but given care I think it should last longer. Hence 4 stars, not 5.
Easy to clean, minimal maintenance, stores in pantry between uses (retractable cord would be nice!) No issues with clock battery after 3+ years - although timer more important than clock anyway.
But man, that non-stick bowl! Before buying, read that finish can be delicate, so obsessively careful from day 1: only plastic serving spoon ever touched bowl. Washed only by my hand, with non-abrasive sponge. Still, with ~10 uses: tiny chip in non-stick coating. Now 3 years later, has couple more tiny chips. Will likely replace bowl soon (machine itself looks like it will go on forever) but given care I think it should last longer. Hence 4 stars, not 5.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Katlinel
from New Mexico
Gender:Female
Verified Purchase:Yes
I took the plunge and invested in this absolute boss of a rice cooker and have no regrets. While I can cook rice in a pot on the stove or in my pressure cooker, the texture is hit or miss. With this beauty I get perfect texture no matter what type of rice I am making, and it will stay at the perfect temperature for as long as I need. The steamer basket is another nice touch so that I can cook multiple things at once. The unit has a fairly large footprint but the capacity is perfect for my small family. This should be the only rice cooker I'll need for the rest of my life.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Nettie
from Tuscaloosa Alabama
Gender:Female
Verified Purchase:Yes
I am extremely happy with my purchase. I’ve had it for a month and have used it 3 times a week and have had no troubles. This is a company that I can truly trust.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Suzanne D
Verified Purchase:Yes
I had a very hard time deciding between the many rice cookers offered and I am convinced I got the perfect one for my husband and I... I sprouted some Brown Jasmine rice and cooked it on the "Brown Rice" setting and it was amazing!!! I use it almost every day!
Written by a customer while visiting zojirushi.com
Posted by: NavC
from Colorado
Verified Purchase:Yes
Premium rice cooker for those that have rice as part of their staple diet. Easy and clear directions ensure that your favorite variety of rice is cooked to perfection every time! Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Gry Ain
from Boston
Gender:Female
Verified Purchase:Yes
This is my 3rd zoji rice cooker purchase. I bought 1 for myself about 10 years ago, loved it so much I bought another as a gift for mom, and now just purchased a new model for myself. The settings are easy to use and rice comes out great with no effort at all. Dirt easy to use.
My old one is still working fine after 10 years, but the pot is a bit scratched up. I could easily have purchased a new pot (the thing you put rice in, dunno what the actual term is) but I just passed the old one on and got myself a new one. Mentioning this to make it clear I think the zoji rice cookers can def last >10 years, maybe 15 years?
Anyways, I'm happy with my purchase. My new zoji and me will be hanging out together for the next 10 years at least.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Hannah
Verified Purchase:Yes
Great rice cooker, but it takes quite a while to fully cook the rice
I would recommend this to a friend!
Response from zojirushi.comBy Zojirushi Customer Support, February 16, 2024
Thank you for your feedback. Our Micom rice cookers take approximately 45 minutes to 1 hour to cook white rice. That's because they automatically soak the rice before starting the cooking process. Once the cooking is complete, the rice is allowed to steam to finish the process.
Basic or conventional rice cookers only do the cooking part, hence they seem to be faster. But, to get the same results, it is recommended to soak the rice before pressing the cook button. After the cooking is complete, the lid should not be opened for about 15 minutes to let the rice finish cooking with the steam. If you follow all these steps, you will take the same amount of time that a Micom rice cooker takes to cook rice. The added benefit of using a Micom rice cooker is that it automatically does everything for you so you don't have to. Hope this helps explains the time it takes to cook perfect rice.
Basic or conventional rice cookers only do the cooking part, hence they seem to be faster. But, to get the same results, it is recommended to soak the rice before pressing the cook button. After the cooking is complete, the lid should not be opened for about 15 minutes to let the rice finish cooking with the steam. If you follow all these steps, you will take the same amount of time that a Micom rice cooker takes to cook rice. The added benefit of using a Micom rice cooker is that it automatically does everything for you so you don't have to. Hope this helps explains the time it takes to cook perfect rice.
Written by a customer while visiting zojirushi.com
Posted by: Stacey P
from Windermere Florida
Gender:Female
Verified Purchase:Yes
I bought this for the umami setting and it’s amazing. It’s like magic to your tastebuds.. the way it brings out the extra deliciousness in the rice is incredible. My rice game has reached a whole new level.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com