Customer reviews from zojirushi.com
Zojirushi - 5.5 Cup Umami Micom Rice Cooker & Warmer - Metallic Black
Average customer rating
4.8
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
54
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
0
98%of customers recommend this product.
(
49 out of
50)
Customer Reviews for Zojirushi - 5.5 Cup Umami Micom Rice Cooker & Warmer - Metallic Black
Posted by: Yvonne
from Rancho Cucamonga, CA
Gender:Female
Verified Purchase:Yes
This rice cooker is AMAZING! Cooks rice so incredibly perfect! Does so much more too!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: CharKat
from Temecula, CA
Gender:Female
Verified Purchase:Yes
The GABA Brown Rice Setting is a total game changer. It makes brown rice soft and much more palatable. The ability to steam with the insert is quite nice. The only thing is I wish the cord was still retractable, but the increased functionality makes up for that.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
3
Regretfully
on September 24, 2023
Posted by: Eve93
from New York
Gender:Female
I have had this unit for over 18 months. After using this unit for quite some time now, I have regretfully found two issues. First, using the provided cup and correlating lines in our pot for making Jasmine Rice, I have noted that rice comes out mushy. I now stay significantly below line for best results. Second, the non-stick coating on the pot itself is dislodging and showing up as black specks in the rice. This does not seem up to par with a premium brand like Zojirushi.
Response from zojirushi.comBy Zojirushi Customer Support, Zojirushi Customer Support, September 25, 2023
We appreciate you sharing your experience with your rice cooker. We are surprised to learn that the jasmine rice is coming out mushy and about your cooking pan. We are always available to provide any assistance on any issue you are experiencing or if you simply have any questions. Our Customer Service Team will be happy to assist you with the rice and your cooking pan: https://www.zojirushi.com/app/customer_service/entry
Written by a customer while visiting zojirushi.com
Posted by: Greg
from San Diego, CA
Gender:Male
Verified Purchase:Yes
Easy to use; makes perfectly cooked rice and keeps it warm; and simple to wash and keep clean. High quality - still made in Japan!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Nina
Verified Purchase:Yes
I only trust Zojirushi to cook my rice!! I wanted to upgrade my rice cooker and am loving this Umami Rice Cooker. It has a ton of settings. You can steam veggies, you can slow cook chicken, you can make soup! Possibilities are endless. 10/10
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Jackelyn
Gender:Female
Verified Purchase:Yes
Excellent rice cooker, easy to use, makes great rice and looks classy too
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Benton
Verified Purchase:Yes
Excellent. Wish I bought a bigger one! The GABA setting makes the best brown rice I’ve ever experienced
Written by a customer while visiting zojirushi.com
Posted by: Fred
Gender:Male
Verified Purchase:Yes
I bought this one for my sister to replace her old one. I have the simpler model the NS-TSC1B. Our family been buying Zojirushi for over 40yrs. They are an amazing product.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com